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Administrative Assistant- Outpatient Mental Health Practice

Gavia Lifecare Center
Rochester, NY Full Time
POSTED ON 7/17/2026
AVAILABLE BEFORE 11/14/2026

Administrative Assistant

Job Description:

At Gavia Lifecare Center we are currently seeking a full time administrative assistant to help manage our growing practice. This position would be supporting our team of mental health providers across our 4 locations, with the ability to float between these Greece, NY based locations as needed. This position would take place during the daytime hours, as our providers are in office from 8:00am to 7:00pm Monday through Thursday and 8:00am to 4:00pm Friday. The hours for this role will vary within that timeframe based off of clinic needs. This is a full-time, 40 hour per week position.

Gavia Lifecare Center is an Office of Mental Health licensed outpatient behavioral healthcare center on the forefront of implementing integrated mental healthcare services independent of a large medical facility. We pride ourselves on providing high quality mental health counseling, medication management, and crisis services in an outpatient setting.

Essential Duties:

  • Perform clerical duties including but not limited to; data entry, filing, scanning, faxing, etc.
  • Answer phone calls and direct calls accordingly
  • Assist in waitlist management
  • Assist in processing intake phone calls and insurance
  • Assist in processing and scheduling referrals from other community resources
  • Greeting and checking in clients for their appointments
  • Maintain a neat and orderly work area.
  • Provide general support to clients and other visitors as needed.
  • Perform general office support functions.
  • Provide support to Gavia Lifecare Center's clients through various administrative tasks such as scheduling, answering questions, etc.
  • Perform other duties as assigned by management.

Requirements:

  • Ability to take and pass an NYS Office of Mental Health background check.
  • 2 years of experience working in a professional or medical office setting.
  • Strong interpersonal skills.
  • High School Diploma or educational equivalent required. Associates' degree strongly preferred.
  • Ability to read, write, and speak English fluently.
  • Ability to sit, stand, and lift up to 25 pounds

Job Type: Full-time

Pay: $18.50 - $20.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Salary : $19 - $20

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