Automotive Service Porter

Job Purpose

• Assist retail center customers with transportation needs as directed.
• Promote and attain BMW standards for superior workmanship.

Hiring Specifications

• Knowledgeable, experienced, or trainable on BMW product line
• Good problem-solving, and documentation skills
• Manual dexterity
• Provide documentation confirming requested information on employment application.
• Good working Knowledge of the highway & road systems in the retail centers market area

Working Relationship

• Report to the Service Manager
• Work cooperatively with all departments and personnel

Technical Responsibilities

• Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes

Logistical Responsibilities

• Maintain the order and cleanliness of work areas; be able to account for all BMW Center-owned tools and equipment at all times.
• Meet all requirements of state and federal law dealing with automobile repair and consumer protection.
• Maintain the appearance and cleanliness of displays, and customer contact areas by following good housekeeping procedures. (Pick up any trash as you pass it)

Ongoing Responsibilities

• Dependability. Complete tasks on schedule; accept accountability for work results.
• Safety. Understand and follow all safety rules and guidelines.
• Communication. Speak and read well.
• Flexibility. Accept additional or different tasks when circumstances change (e.g., emergencies, changes in personnel, work load, rush jobs, new technologies, as per work schedules )
• Ability to learn. Learn and apply new information, tools and technologies without expending excessive resources or time. Measurements of effectiveness
• Maintain a clean and orderly work area, tools and equipment
• Maintain accepted level of personal cleanliness and wear provided uniforms
• Arrive to work on time with a minimum number of absences
• 100% of service customer vehicles washed and vacuumed prior to delivery to customer
• Demonstrate a concern for meeting departmental needs through activities such as accepting overtime work and meeting requests of management.
• Be attentive to customer needs and responsive to customer inquiries when appropriate. Keep assigned customer vehicles clean
• Attain a BMW Foresight score for: Satisfaction with the cleanliness of your vehicle at pick up.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Detailing: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $18