What are the responsibilities and job description for the Medical Front Office position at Gatti Vision?
Benefits:
- Health insurance
- Opportunity for advancement
- Paid time off
Looking for someone positive, upbeat, motivated, and hard working to work in our front office long term. New team member must be able to multitask and keep organized in a fast paced medical office. Proven work experience as receptionist, front office representative or similar role is preferred. Must have proficiency in navigating computers, emails, google docs, and willingness to learn new software. Needs to be highly motivated and show excitement about our products and services by providing the right solutions for our patients' lifestyles. If you have a passion for helping people, a desire for learning an growth, and an outgoing personality, this is a great opportunity for you. This position comes with a large opportunity for growth.
Key Responsibilities:
- Front Desk Support:
o Greet patients, check-in, and check-out.
o Answer phone calls, schedule appointments, and confirm insurance details.
o Manage patient records and ensure confidentiality and accuracy.
- Optician Duties:
o Assist patients with frame selection and lens options based on their prescription needs.
o Adjust and fit eyeglasses and contact lenses.
o Educate patients on eyewear care and maintenance.
o Handle minor frame repairs and adjustments as needed.
- General Office Duties:
o Assist with maintaining the cleanliness and organization of the office and exam rooms.
o Provide excellent customer service and assist with patient concerns.
Qualifications:
High school diploma or equivalent
Previous experience in an optometry office or medical environment is a plus.
Strong organizational skills and the ability to manage multiple tasks at once.
Excellent interpersonal skills and ability to work effectively with patients and team members.
Ability to work efficiently in a fast-paced environment while maintaining a high level of patient care.