What are the responsibilities and job description for the BUSSER - GATSBY'S COCKTAIL LOUNGE position at Gatsby's Cocktail Lounge?
JOB REQUIREMENTS:
To include but not limited to
- Setting and resetting of tables before, during and after service periods with clean dishes, silverware and polished glassware.
- Pouring waters, serving breads, condiments and some side-items as necessary.
- Command full menu knowledge at all times and preparation methods.
- Deliver food to guest table in appropriate manner.
- Identify and briefly describe each plate to the guests accurately.
- Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs.
- Working as a team and effectively communicating with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees.
- Anticipating the guests’ needs and responding appropriately with a sense of urgency.
- Bidding farewell to guests, using the guest’s name when known, and encouraging them to return.
- Pre-bussing and bussing of tables during service period; assisting servers with service steps where necessary
- Maintaining general cleanliness in dining room during service periods.
- Stacking and stocking of side stations with dry goods, extra-china, settings and silverware.
- Buffing / polishing glass and silverware where necessary.
- Setting up and breaking down of side stations before and after service.
- Loading / unloading linens when necessary.
- Cleaning all spills immediately, using floor signs when necessary.
- Following all procedures and policies set forth by the company and health and safety guidelines.
- Other duties as assigned
QUALIFICATIONS: (Include equipment knowledge/use)
- 2 Years experience as a busser in a similar, high-volume restaurant environment.
- Good communication skills; multilingual is a plus.
- Must be able to speak and read English proficiently.
- Professionally groomed in a manner consistent with department grooming standards.
- Positive attitude, self motivated, energetic and is a willing learner.
- Must possess good attention to detail, and ability to work under pressure.
- Excellent customer service skills are required.
- Ability to follow directions well, make quick decisions, and keep organized while under pressure.
- Ability to perform a variety of duties with extreme care, concern and detail.
- Ability to use standard kitchen equipment, including, but not limited to refrigerators/coolers, slicers, sharp knives, beverage machines, etc.
- Knowledgeable about health and safety regulations.
- Maintain a clean and safe working environment.
- Physically able to lift and carry at least 50lbs on a tray or arm service where it applies, as well as delicate china and glassware.
- Physically able to walk without assistance on various surfaces for an extended period of time.