What are the responsibilities and job description for the Food Runner position at Gators Dockside?
A Gator’s Dockside Food runner is responsible for preparation, garnishing, plating, organizing, delivering, and following up on the quality of all food items served in the restaurant and are expected to retain a current food safety certification. Food runners (FR) are also responsible for maintaining cleanliness of the common area of the kitchen including trash cans, hand washing sinks, floors, walls, shelves, and machines such as refrigerators, storage coolers, and the ice machine and soda machines. FR’s will follow all plating and presentation standards as outlined by trainers, manuals, and the policies and procedures from the corporate office. A FR will interact with management, as well as all hourly employees in a friendly and non-coercive manner to carry out their assigned duties and provide each guest with the ultimate dining experience. As an extension of the FR’s job duties, they may be required at times to help with other kitchen duties including but not limited to washing dishes, portioning food, helping with prep items, cleaning projects inside and outside the kitchen, assisting servers with drinks and delivery of supplemental items, seating tables, cleaning or “bussing tables,” cleaning bathrooms, floors in common areas of the dining room, organizing shelves and mopping areas in the kitchen or front of the house. FR’s are responsible for knowing specific opening and closing procedures relating to their immediate work station and will carry out those duties as instructed on a daily basis with attention to detail and completing them in a timely manner as instructed by management. FR’s will be asked by a guest at times to retrieve something from the restaurant or from their server. FR’s will recognize each guest as their own guest and carry out requests in a friendly manner, with a smile, as well as deliver concerns to management in regard to all guests of Gator’s Dockside. It is the specific duty of all employees of Gator’s Dockside to help with the cleaning and maintaining of all common areas of the restaurant as directed by management including but not limited to: restrooms, dining room floors, kitchen floors, restaurant walls, shelving, sidewalks, windows, doors, games, ice and soda machines, drink stations, carpets, tables, chairs, and cabinets. As well personal hygiene and cleanliness is always required.