What are the responsibilities and job description for the Collision Estimator position at Gator collision Center DBA West Lake Houston collision center?
Job Overview
We are seeking a dynamic and detail-oriented Collision Estimator to join our automotive repair team. In this vital role, you will assess vehicle damage caused by collisions, prepare accurate repair estimates, and coordinate with customers and technicians to ensure seamless repair processes. Your expertise will help deliver exceptional service, restore vehicles efficiently, and maintain high customer satisfaction. If you thrive in a fast-paced environment and possess a passion for automotive repair and customer service, this opportunity is perfect for you!
Responsibilities
- Conduct thorough inspections of damaged vehicles to evaluate extent of collision impact and mechanical issues
- Prepare detailed, accurate auto estimates using computer-aided vehicle damage estimating software
- Communicate clearly with customers regarding repair procedures, costs, and timelines to foster trust and transparency
- Collaborate with technicians and body shop staff to ensure repairs meet quality standards and are completed on schedule
- Upsell additional services such as oil changes, tire services, alignments, or mechanical repairs when appropriate
- Maintain detailed records of all estimates, repair orders, and customer interactions for accountability and follow-up
- Assist with vehicle diagnostics, mechanical assessments, and identifying necessary repairs including transmissions, brakes, suspension, shocks & struts, diesel engines, air brakes, and more
Requirements
- Proven experience in auto service management or collision estimating within a dealership or repair shop environment
- Strong mechanical knowledge with hands-on mechanic experience preferred
- Familiarity with automotive diagnostics tools and computer-aided estimating software
- Excellent customer service skills with the ability to clearly explain technical details to clients
- Ability to upsell additional services confidently while maintaining integrity and customer trust
- Valid driver’s license with a clean driving record; ability to drive company vehicles as needed
- Knowledge of automotive repair procedures including oil changes, tire service, alignments, suspension work, brake repairs, and diesel engine repairs
Join our team where your skills will make a tangible difference! We’re committed to supporting your growth through ongoing training opportunities in automotive technology and sales. Enjoy working in a vibrant environment that values your expertise in collision repair and auto service management. Whether you’re experienced in dealership settings or have extensive mechanic background, your talents will help us deliver top-tier vehicle restoration services while advancing your career.
Pay: From $52,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Professional development assistance
Work Location: In person
Salary : $52,000