Day Center Case Manager - Part Time

Please submit thoughtful cover letter and resume. Applications reviewed on a rolling basis. No phone calls, please.

This position is based at Gathering for Women-Monterey (GFW) day center, in Monterey, CA, under the supervision of the Case Manager/Navigator. GFW is seeking a caring, flexible, highly organized case manager, who has excellent communication skills, and enjoys working with a variety of people, to provide case management to GFW’s guests on a part-time (25 hours/week). The Case Manager provides screenings, assessments, advocacy and ongoing case management for women who are homeless. Provides support services such as information and referral, goal setting, problem solving and linkages to wraparound services. Assists with Day Center operations as needed.

Major Duties and Responsibilities may include, but are not limited to:

• Provides intake, screening, assessments, housing placement (transitional or permanent) and ongoing monitoring for homeless single adults and/or homeless families.
• Provides case management services to GFW guests at the GFW service center and in the community.
• Meets GFW guests in the community to assist them in obtaining services from governmental agencies, health care providers, and other agencies that may offer supportive, housing, or other resources.
• Transports GFW guests occasionally if the guest is unable to get to an appointment on her own.
• Maintains accurate and up to date guest records, documentation, and case notes.
• Assists guests to establish more stable housing by helping them develop problem solving and goal setting skills.
• Helps document available resources and develop materials to inform GFW’s guests of those resources.
• Develops and maintains good relations with guests and other community service providers.
• Serves as an advocate for needed services
• Meets regularly with the Program Coordinator and Case Manager/Navigator regarding case management issues and developments.
• Generates documents, reports, correspondence and presentations; completes data entry utilizing a variety of computer software including Penelope Case Management Software, Community Software Group, Active Referral Network and Homeless Management Information System.
• Proven ability to be flexible and to work in a fast changing environment.

Work Environment: Typical work schedule is 25 hours a week, spread over the course of a Monday through Friday workweek, during daytime hours. Work hours may vary.

Work schedule may include evenings, weekends, or holidays on occasion. Office environment is working with staff, volunteers and guests who are primarily homeless women. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

The Case Manager may also work in the field, working with GFW’s guests and outside agencies. The

Case Manager will be required to drive in connection with case management, navigation services, and coordination with other agencies. Although this is primarily a sedentary position, the Case Manager may be required to stand, walk (up and down stairs), stoop, and bend continually throughout the workday. Occasionally, the Case Manager may be called on to lift up to 50 lbs.

Qualifications:

The ideal candidate will possess proven ability or accomplishment in the following:

• Demonstrated success with the duties listed in the description of major duties and responsibilities section.
• Outstanding case management skills.
• Knowledge of the needs of homeless populations (with knowledge of the needs of local homeless women a plus).
• Excellent computer skills and fluency in MS Office (Word, Excel, PowerPoint), and Outlook, and a willingness and ability to learn additional databases.
• Experience working with Homeless Management Information System or a similar data management system preferred.
• Exemplary and compassionate customer service skills.
• Excellent oral and written communication skills.
• Effective interpersonal and relationship building skills.
• Ability to partner and communicate with a variety of internal and external contacts.
• Excellent planning, organizational, time and project management skills.
• Strong reasoning, analytic thinking and problem solving skills and experience.
• Excellent attention to detail.
• Multi-tasking skills; flexibility.
• Ability to manage work assignments independently.
• Ability to maintain confidentiality and great work ethic.
• Ability to take initiative to accept new assignments and challenges.
• Experience working effectively in both independent and team situations.

Education and Experience: A Bachelor’s Degree in the Human Services field, plus two years of related experience, or the equivalent combination of education and experience A passion for the mission are required. Prior experience working with a non-profit and/or with vulnerable populations is strongly desired.

Background and Licensing: Must possess a valid California driver’s license and auto insurance. Additionally, employment with GFW is subject to a background check (fingerprinting).

Salary: $20-$22 per hour (DOE), paid biweekly. This is a non-exempt position.

Job Type: Part-time

Pay: $20.00 - $22.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
Employees and volunteers are required to prove vaccination. Everyone onsite must wear a mask in congregate areas regardless of vaccination status.

Ability to commute/relocate:

• Monterey, CA 93940: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Case management: 2 years (Preferred)

Work Location: One location