What are the responsibilities and job description for the Host - Gather on Maui position at Gather On Maui?
Overview
Join our vibrant team as a Host/Support Staff member, where your enthusiasm for hospitality will shine! In this dynamic role, you will be the welcoming face of our establishment, ensuring every guest feels valued and appreciated from the moment they arrive. Your passion for customer service and ability to create memorable experiences will be key in making our restaurant a favorite destination for all.
What you’ll do
- Greet guests with a warm smile and assist them in seating arrangements to create a welcoming atmosphere.
- Manage reservations and walk-in guests efficiently to optimize seating flow.
- Provide exceptional customer service by addressing guest inquiries and needs promptly.
- Collaborate with the serving staff to ensure seamless communication and service delivery.
- Utilize OpenTable system
- Assist in maintaining cleanliness and organization of the dining area, ensuring a pleasant environment for guests.
- Handle phone calls with professionalism, managing reservations and guest relations effectively.
- Support the team during busy periods by assisting with food service and guest services as needed.
Requirements
- Previous experience as a host/host or in a similar role within the food service or hospitality industry is preferred.
- Strong communication skills that foster positive interactions with guests and team members alike.
- A background in restaurant or hotel experience that showcases your ability to thrive in fast-paced environments.
- Excellent phone etiquette to handle inquiries and reservations professionally.
- A commitment to providing outstanding guest relations that enhance the overall dining experience.
- Ability to work collaboratively within a team while also being proactive in supporting various tasks as needed.
Why you’ll love it here
We believe that our people are at the heart of everything we do! By joining our team, you’ll be part of a culture that values creativity, teamwork, and personal growth. We offer an array of benefits designed to support your well-being both at work and beyond.
Our benefits include:
- Opportunities for career advancement within our growing organization.
- Employee discounts on meals and merchandise.
- Comprehensive resources for financial savings and retirement planning.
- Support programs focused on your physical and mental health. Join us today and help create unforgettable experiences for our guests while thriving in an energetic work environment!
Job Types: Full-time, Part-time
Pay: $25.00 - $30.00 per hour
Work Location: In person
Salary : $25 - $30