Contracts Administrator - Gilbertsville, PA Office

For 35 years we’ve been providing innovative ticketing software solutions to some pretty cool industries including amusement parks, museums, attractions, zoos, and aquariums. We work with globally recognized destinations as well as lesser-known but locally loved attractions on six continents. Now, we are looking to add a Contracts Administrator to our team.

The Contracts Administrator is an integral member of the Contracts Team that supports the smooth day-to-day coordination and execution of contracts and other corporate documents. Primary responsibilities include the creation, review, and contract lifecycle management of a variety of contracts such as services and consulting agreements, technology and support agreements, and partner and vendor agreements. Workflow management and document management are key responsibilities in this role to ensure proper prioritization and timely completion of contracts and to document, maintain, and disseminate necessary details from new and existing contracts in an efficient manner. Additional responsibilities include creation and ongoing maintenance of process documentation, templates, and other team and company materials, as well as participation in process improvement efforts.

This position is in-office and must be able to commute to the Gilbertsville, PA office five days a week.

Education And Experience

• B.S. Degree in Business or related area of study (or equivalent work experience)
• Minimum of 3 to 5 years’ experience in contract administration and coordination, including drafting business-to-business contracts. Experience in reviewing contracts a plus.
• Basic knowledge of standard contractual processes
• Ability to work independently with minimal supervision
• Some project management experience a plus
  
  

Core Competencies

• Excellent interpersonal and communications skills, both oral and written, with ability to efficiently and accurately convey meaning to knowledge-based personnel and all levels of management, keeping a professional demeanor at all times
• Strong work ethic, superior organizational skills
• Strong track record of coordinating multiple tasks and initiatives simultaneously, meeting deadlines, and working productively and efficiently in a fast-paced environment, with ability to prioritize tasks based on company priorities
• Strong analytical skills, with a high attention to detail. Accuracy and an eye for detail are vital to the success of the Contracts Team, including high degree of accuracy when entering data.
• Experience in drafting, revising, and advising on a variety of contract types and transactions, negotiating basic in line with business parameters, when needed
• Ability to work both in a team environment and on an individual basis to successfully complete projects
• Strong commitment to do what is right for the customer, offering the appropriate solution for the task and exhibiting professionalism and diplomacy when working with all manner of customers
• Ability to solve problems in a timely and efficient manner, while demonstrating sound judgment
• Strong technical skills, with a demonstrated proficiency in Microsoft Office programs (MS Word, MS Excel, MS Outlook, MS Powerpoint), Docusign (or other e-signing platform), and Adobe. Experience leveraging AI platforms a plus (ie. Claude or similar)
  
  

Job Description

• Serve as part of the Contracts Team, which handles all contractual matters. As part of this team, act as contractual liaison within the company and with its customers and vendors, as appropriate.
• Understand internal and external expectations and utilize that knowledge to manage workflow of requests, from document intake through circulation of fully executed document within documented KPIs or other targets.
• Ensure timely and accurate creation of contracts, review (when needed), and approval/reconciliation of variations from Gateway’s business parameters.
• Ensure contract execution in accordance with Gateway company policies and assist in preparation for contract handoff meetings to cascade contract provisions/requirements (where appropriate).
• Review of purchase order terms and conditions in accordance with company policy.
• Develop and maintain relationships with other team members, customers, and vendors, as appropriate.
• Provide guidance on contract queries of basic complexity from internal and external customers. Assist in guiding internal stakeholders in understanding and interpreting contract terms, as needed.
• Analyze and maintain contractual records and documentation, including saving of documents, updating applicable systems and repositories with applicable details and/or terms, and routing documents internally and externally.
• Leveraging documented business parameters, provide recommendations for contract modifications in order to reach contract consensus with customers, partners, and vendors, with assistance from Senior Contracts Manager and/or outside counsel as needed for complex provisions/negotiations.
• Assist with creation, maintenance, and revisions to contract templates, process documentation, Contracts Team Knowledgebase, and other contract-related documentation and resources, ensuring each is kept up to date and accurately reflects current processes.
• Negotiate provisions of basic complexity to ensure contracts are consistent with Gateway’s contract principles and parameters, with assistance from Senior Contracts Manager and/or outside counsel as needed for more complex provisions/negotiations.
• Participate in process improvement initiatives within the Contracts Team, as directed by management.
• Provide Contracts Team support and assistance to complete other contract and/or corporate responsibilities, ad hoc requests, and special projects, as assigned by management.
  
  

General Duties

• Complete all tasks and handle all situations in accordance with Gateway’s Core Values.
• Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, or participating in professional organizations.
• Communicate in a clear, concise, and timely manner, including voicemail and email.
• Always promote and uphold the values, mission, and vision of the company.
• Read, understand, and comply with the Employee Handbook.
• Promote and adhere to all defined policies, processes, and procedures.
• Perform other tasks as required by management.
  
  

Physical Demands

• Ability to hear, see and speak adequately (with or without accommodations) to perform the essential functions of the job.
• Ability to perform repetitive movement actions including walking, standing and sitting for long periods of time to adequately perform the essential functions of the job.
• Ability to work in inside environmental conditions.
  
  

Diversity And EEO Statement

As an organization, we strive to maintain an environment and culture where all voices and perspectives are valued, where all team members are seen and heard, where opportunities are available to all who seek them, and where all employees feel they are able to bring their authentic selves to work each day. Diversity, equity and inclusion are an organizational priority, and we are committed to further building and strengthening these programs each year.

Gateway Ticketing Systems is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, biological sex, gender identity, gender expression, sexual orientation, national or ethnic origin, genetic information, disability, age, veteran status, family or marital status, or any other applicable legally protected characteristics.

No agencies, please.

We are not sponsoring visas at this time.