Demo

Program Manager

Gateway Services
Norfolk, VA Full Time
POSTED ON 10/24/2026
AVAILABLE BEFORE 2/21/2027

Are you motivated to grow your career as a manager? Are you versatile, creative, yet agile in your management skills? Then, consider growing with Gateway Services. We are looking for Program Managers in our Community Based Mental Health Services. Gateway observes 10 paid holidays. Gateway has medical, dental, and vision benefits. We serve members of our community with dignity, respect, and excellent customer service.

  • Responsible for overseeing and developing the appropriate program including hiring, employee supervision, evaluation, and scheduling. Also, you are expected to develop, plan, and implement strategies for program continuation and growth. Must have the ability to think comprehensively, solve problems and have good decision-making skills, including critical thinking skills.
  • As directed by your supervisors, you are expected to coordinate a multidisciplinary team to include administrative staff, community coordinators, QMHPs, LPCs, LCSWs, MFTs, and other behavioral health professionals.
  • Responsible for ensuring Gateway’s designated programs operate in compliance with the latest standards, to include Virginia’s DBHDS Provider Manual and guidance materials, DMAS, the Commission on Accreditation of Rehabilitation Facilities (CARF), and applicable insurance agencies.
  • Expected to collaborate with contracted psychiatrist(s) and psychiatric Nurse Practitioners on a regular basis to address behavioral health needs to support the needs of individuals in treatment.
  • Ensure that ISPs are developed that fully address the behavioral health care needs identified through the assessment and diagnosis that results in an improvement in daily functioning for our clients and is evident via measurable outcomes.
  • Provide case oversight and re-evaluation as necessary to ensure that the needs of Gateway’s clients are being met. Utilizes standardized assessment and diagnostic tools at minimum to assure a comprehensive assessment occurs resulting in a diagnosis that is relevant to the client.
  • Provide referral sources with all relevant information both verbally and in writing that supports the findings of the assessment, diagnosis, and the goals of the service plan.
  • Maintains strictest confidentiality.
  • Performs other duties and responsibilities as requested.

Job Type: Full-time

Pay: From $64,500.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Application Question(s):

  • How many years of experience do you have in Community Based Mental Health Services?

License/Certification:

  • QMHP Certification (Required)

Work Location: In person

Salary : $64,500

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