What are the responsibilities and job description for the Direct Support Professional position at Gateway Services?
JOB SUMMARY:
The Direct Support Professional (DSP) provides direct care, supervision, and support to residents in an ASAM Level 3.1 low-intensity residential treatment program. The DSP is responsible for maintaining a safe, structured, and supportive living environment while assisting residents in developing recovery-oriented skills, daily living skills, and personal responsibility. This position works collaboratively with clinical and case management staff to support residents’ treatment goals.
DUTIES AND RESPONSIBILITIES:
● Provide consistent, recovery-oriented support to residents in a residential setting
● Encourage and reinforce participation in treatment services, recovery activities, and program expectations
● Support residents in developing coping skills, emotional regulation, and healthy routines
● Model appropriate behavior and maintain professional boundaries at all times
● Provide 24-hour supervision of residents during assigned shifts
● Conduct routine safety checks, room checks, and head counts in accordance with program policy
● Monitor resident behavior and report concerns, rule violations, or safety risks to supervisory or clinical staff
● Assist residents with adherence to daily schedules, house rules, and responsibilities
● Support residents in maintaining cleanliness, organization, and shared living standards
● Assist with meal times, recreational activities, and structured program events
● Complete accurate and timely documentation, including daily logs, incident reports, and shift notes
● Communicate relevant resident information to supervisors, counselors, and case managers
● Maintain confidentiality in compliance with HIPAA and program policies
● Transport residents to appointments, meetings, employment, or program-related activities
● Supervise residents during off-site activities and ensure compliance with program expectations
KNOWLEDGE, SKILLS, AND ABILITIES:
● Ability to work effectively with individuals experiencing substance use and co-occurring challenges
● Strong interpersonal, communication, and observation skills
● Ability to maintain structure, consistency, and appropriate boundaries
● Basic crisis intervention and conflict resolution skills
MINIMUM QUALIFICATIONS
● High school diploma or GED required
● Ability to pass a background check
● Valid driver’s license and acceptable driving record
● CPR/First Aid certification (or ability to obtain upon hire)
PHYSICAL REQUIREMENTS:
● Physically able to perform job duties, including standing, walking, and responding to emergencies
● Ability to use verbal and written communication effectively to interact with residents, staff, and supervisors
Work Schedule & Availability Requirements
Contractors are required to work a minimum of two (2) shifts per pay period (16 hours), or four (4) shifts per month, subject to shift availability.
Available Shifts:
- 7:00 AM – 3:00 PM
- 3:00 PM – 11:00 PM
- 11:00 PM – 7:00 AM
Pay: $18.00 - $20.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $18 - $20