What are the responsibilities and job description for the Operational Team Member | Operations and Care Center Services position at Gateway Services Inc?
Location: Trusted Journey – Anoka, MN
Compensation: $21 per hour (DOE)
Schedule: Full-Time Monday – Friday 7:30am – 4 pm
Benefits: Industry-Leading Benefits Package
No Experience? No Problem.
We hire for attitude and potential, not experience. If you're motivated, reliable, and eager to learn, we'll provide industry-leading training and the support you need to build a rewarding career with Gateway.
Do Meaningful Work Every Day
At Gateway Services, we help families through one of life's most difficult moments by providing compassionate pet aftercare services.
As an Operational Team Member, you'll help ensure every pet entrusted to our care is treated with dignity, respect and attention to detail. Working alongside a supportive team, you'll make a meaningful difference for veterinary partners and pet families every day.
No previous industry experience is required, we'll provide all the training you need to succeed.
Why Gateway?
At Gateway, you're not just joining another employer.
You're joining North America's leading pet aftercare provider, serving thousands of veterinary hospitals and pet families every day. We invest in our people through competitive pay, outstanding benefits, paid training, career development and supportive leadership.
Unique to Gateway
Caring for pets and supporting grieving families can be emotionally demanding. Every Care Center Team Member has access to Gateway CarePath, our confidential emotional wellness and resilience program designed specifically for employees working in pet aftercare.
What You'll Do
- Operate cremation equipment following established procedures.
- Process and package cremated remains with accuracy and care.
- Create memorial products such as paw prints and keepsakes.
- Perform quality checks to ensure every order is completed correctly.
- Maintain a clean, safe and organized work environment.
- Work with teammates to meet daily production goals.
Is This You?
- You enjoy hands-on, physical work.
- You pay attention to detail.
- You're dependable and punctual.
- You work well as part of a team.
- You follow safety procedures.
- You're comfortable working around deceased pets.
- You take pride in doing quality work.
Working Environment
- On-site role within a Gateway Care Center.
- Active position involving standing, walking and lifting throughout the shift.
- Work around production equipment, heat and noise.
- Handle deceased pets with dignity and respect.
- Should be able to lift up to 100 pounds.
- Use required PPE and follow established safety procedures.
Benefits You'll Appreciate
We believe taking care of our Team Members is just as important as taking care of the families we serve.
- Competitive hourly pay
- Medical, Dental & Vision coverage
- 401(k) Retirement Savings Plan with employer matching contributions
- Company-paid Life Insurance
- Company-paid Long-Term Disability
- Paid vacation and company holidays
- Paid training and career development
- Employee Assistance Program (EAP)
- Gateway CarePath emotional wellness program
- Health Savings Account & Flexible Spending Accounts
- Pet Insurance
- Employee Discount Marketplace
- Career advancement opportunities
Ready to Build a Meaningful Career?
If you're looking for more than just another job and want to build a career with a company that values people, purpose and professionalism, we'd love to hear from you.
Apply today and become part of the Gateway team.
New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
#INDOTM
Mon-Fri 7:30am-4pm
40hrs per week minimum
Pay: $21.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Paid jury duty
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $21 - $23