Part-time Scheduling Specialist - Pittsburgh, PA

Description

Gateway Rehab Center (GRC) has an opportunity for a Part-time Scheduling Specialist who is caring, compassionate and displays excellent customer service to individuals who are calling GRC seeking admission to treatment. This position guides prospective patients through the admissions process by taking initial calls, completing screenings, and scheduling outpatient evaluations.

This position is remote, but the ideal candidate must live in Pittsburgh, PA region or surrounding counties.

This position receives frequent supervision and instruction. Note: The position is Part-time, but we will require some evening hours.

Why Choose Gateway Rehab?

• Make an impact through Gateway’s mission “to help all affected by addictive disease to be healthy in body, mind, and spirit.”
• Be a part of an organization that has been leading the way in addiction treatment for over 50years.
• Enjoy the flexibility of a fully remote role while maintaining meaningful client connections.
  
  

Responsibilities

• Completes non-clinical evaluation components consisting of and not limited to: answering initial calls and completing the pre-screening process, coordinating and scheduling outpatient evaluations.
• Receive calls for other departments and will need to route calls appropriately.
  
  

Knowledge Skills And Abilities

• Computer proficiency with working knowledge of Word, Excel, Teams and use of email.
• Excellent verbal and written communication skills and organizational skills.
• Familiarity with drug and alcohol/mental health treatment and/or managed care processes preferred.
• Ability to multi-task.
• Excellent time management skills.
  
  

Requirements

• High school diploma or GED.
  
  

Additional Requirements

• Pass a PA Criminal Background Check.
• Obtain PA Child Abuse and FBI Fingerprinting Clearances.
• Pass Drug Screen.
• Obtain 2-Step TB Test.
  
  

Work Conditions

• Remote
• Favorable working conditions work which may include evening hours of work.
• Minimal physical demands.
• Mental demands include attention to detail and strong customer service.
  
  

GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.