Senior HR Technology Analyst

About the role:
This role is in need of a detail-oriented and analytical Business Process Analyst to join the HR Technology team. This role plays a critical part in supporting the configuration, optimization, and ongoing management of SAP Analytics Cloud (SAC) for Operational Workforce Planning (OWP). The ideal candidate will collaborate with HR and business stakeholders to translate workforce planning needs into scalable SAC models, streamline data flows, and ensure effective use of workforce planning capabilities across the enterprise. This position offers the opportunity to influence enterprise-wide workforce planning through data-driven insights and innovative system solutions.

Responsibilities will include:

• Serve as a functional expert for SAP Analytics Cloud (SAC) Operational Workforce Planning, supporting configuration and solution enhancements.
• Partner with HR, Finance, and business units to understand workforce planning requirements and translate them into SAC system configurations and dashboards.
• Maintain and enhance workforce planning data models, hierarchies, and templates within SAC.
• Collaborate with IT and data teams to ensure accurate data integrations from SuccessFactors, Finance systems, and other data sources.
• Support workforce planning cycles including headcount forecasting, operational planning, and what-if scenario modeling.
• Perform testing and validation of configuration changes, ensuring accuracy and data integrity.
• Create process documentation, user guides, and training materials to support adoption and change management.
• Monitor system performance, troubleshoot issues, and recommend continuous improvements.
• Stay current on SAC roadmap and best practices to identify new features and optimization opportunities.

Required qualifications:

• Bachelor's degree or equivalent experience.
• 5 years of Business Analyst experience in an HR or IT systems capacity.
• Hands-on experience with SAP Analytics Cloud, preferably with SAC for Planning and/or Workforce Planning use cases.
• Familiarity with SAP SuccessFactors and integration points with SAC.
• Strong data analysis skills and experience working with large datasets and cross-functional teams.
• Excellent communication and stakeholder management skills.
• Ability to translate business needs into technical configurations.

Preferred qualifications:

• Advanced degree in a related field (e.g., MBA, MS in Information Systems).
• Experience with HRIS systems and workforce planning processes.
• Technical proficiency in SAC scripting and data modeling.
• Proven ability to influence without authority and drive cross-functional collaboration.
• Experience in a global, matrixed organization.