What are the responsibilities and job description for the Case Management Supervisor (Intensive Preventive Services) position at Gateway-Longview, Inc.?
Job Title: Supervisor-Intensive Preventive Services Department: Preventive Services
Title of Immediate Supervisor: Director - Preventive Services
Department
Gateway Longview’s Behavioral Health & Preventive Services programs supports children and youth ages birth-21 years struggling with behavioral, social, and emotional challenges.
Agency
Gateway Longview is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.
Benefits
Flexible and remote working options; generous Paid Time Off package; up to 13 paid holidays per year; medical dental and vision coverage; life insurance, 403b retirement with employer matching and health savings account; wellness programs, healthy lifestyle incentives and employee assistance programs
Compensation
$46,800 - $50,850 (yearly)
- Offers based on education and years of relevant experience
Professional Development Opportunities
Gateway Longview has a strong investment in developing the future leaders of the organization through trainings, advancement opportunities, and a formal leadership pipeline.
PRIMARY RESPONSIBILITIES/DUTIES:
- Ensure adherence to federal, state, and local regulatory requirements, accreditation, and standards of practice.
- Provision of weekly clinical and administrative supervision to the Intensive Preventive Services Program as well as other Preventive Services programs. This will include support and provide clinical supervision to all Preventive services programs as appointed.
- Utilize a Solution-Focused Trauma-Informed Care Approach to collaborate with staff, consumers, collaterals, and stakeholders. Support the engagement, re-engagement/retention, and safety assessment/planning with families.
- Support the Director in ensuring quality improvement among programs through Quality Improvement Plans, guided by best practice and outcomes within established financial limits. Ensure adherence to federal, state, and local regulatory requirements, accreditation, and standards of practice.
- Ensure completion of all required case related and supervisory documentation in a thorough, accurate & timely manner. Including however not limited to: health/safety assessments, billing activities, performance evaluations, intake reports, time sheets, performance outcomes, case record reviews, SIR, treatment planning, Connections Progress Notes, Docuware data entry, census, etc.
- Support the Director, administration, and program staff in maintaining continuity through effective selection, training, supervision, evaluation, and motivation of staff.
- Support the Director in ensuring the highest standards of service delivery through completion of at least quarterly data review, case record review process and other quality Improvement efforts.
- Actively participate in meetings related to supervisory role, Preventive Services department, and Preventive Services Coalition and Erie County system of care.
- Other duties as assigned
Knowledge, Skills, and Abilities
- Must have excellent communication and customer service skills
- Ability to multi-task and be detail oriented
- Ability to work independently and be an enthusiastic team player
- Available to work non-traditional hours, including weekend and evenings to support specific programmatic schedules, crisis intervention needs, and on-call support. Requires frequent transportation of children and families
- Ability to work effectively with clients, staff, families, and community contacts
Qualifications
- Master’s Degree in a human services related field with 3 years of experience providing direct care services or linkage services to at risk youth and families
- Supervisory and administrative experience
- Valid New York State driver’s license and adequate auto insurance
We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive and equitable human service organization to apply.
Salary : $46,800 - $50,850