Program Director – IRTS Program

Program Director – (IRTS) Gateway Health Services is seeking an experienced and motivated Program Director to support operations within our Intensive Residential Treatment Services (IRTS) program. This leadership position plays a key role in maintaining a safe, structured, recovery-oriented treatment environment while supporting staff, ensuring regulatory compliance, and overseeing day-to-day program operations.

The Program Director works closely with the Clinical Director, nursing staff, prescribers, and interdisciplinary team members to support high-quality mental health services for adults experiencing serious and persistent mental illness and co-occurring challenges.

Benefits & Perks

• Competitive Compensation
• Health, Dental, and Vision Insurance
• Paid Time Off
• Flexible Scheduling Options
• Supportive and Collaborative Team Environment
• Career Advancement Opportunities
  
  
  

Key Responsibilities

Leadership & Program Operations

• Support daily clinical and operational functions of the IRTS program
• Help maintain a safe, therapeutic, trauma-informed, and recovery-oriented residential environment
• Provide leadership and support during team meetings, care coordination, and daily operations
• Assist with staffing coordination, scheduling, and program coverage needs
• Support crisis response and emergency procedures when necessary
  
  
  

Clinical Oversight & Documentation

• Provide clinical guidance, coaching, and support to staff
• Monitor clinical documentation for quality, timeliness, and compliance
• Support implementation of individualized treatment plans and therapeutic interventions
• Promote integrated and person-centered mental health treatment practices
• Support coordination of medication management and health service processes with nursing staff and prescribers
  
  
  

Staff Supervision & Development

• Supervise and support interdisciplinary team members, trainees, and interns as applicable
• Participate in recruitment, interviewing, onboarding, and staff retention efforts
• Conduct staff coaching, feedback, and performance evaluations
• Ensure staff complete required trainings and competency requirements
  
  
  

Compliance & Quality Assurance

• Ensure compliance with Minnesota Statutes 245I and applicable state and federal regulations
• Support licensing reviews, audits, corrective action plans, and quality improvement initiatives
• Monitor safety procedures, risk management practices, and program policies
• Assist in maintaining documentation and operational standards consistent with DHS expectations
  
  
  

Admissions & Collaboration

• Participate in referral review, intake, and admissions processes
• Coordinate care with hospitals, case managers, pharmacies, prescribers, and community providers
• Build collaborative relationships with external partners and stakeholders
• Facilitate communication across clinical and administrative teams to support continuity of care
  
  
  

Qualifications

• Master’s degree in social work, psychology, counseling, or related behavioral health field required
• Licensure preferred (LICSW, LPCC, LMFT, or LP)
• Experience in mental health, residential treatment, or behavioral health settings required
• Leadership or supervisory experience strongly preferred
• Knowledge of Minnesota Statutes 245I, IRTS, or licensed residential services preferred
• Strong organizational, communication, leadership, and problem-solving skills
• Ability to work effectively in a fast-paced, high-acuity treatment environment
  
  
  

Gateway Health Services is committed to creating a supportive, inclusive, and recovery-focused environment for both clients and staff. We welcome dedicated professionals who are passionate about behavioral health leadership and quality care.