What are the responsibilities and job description for the Ticketing Operations Internship - Summer 2026 position at Gateway Grizzlies?
Join the Gateway Grizzlies Professional Baseball Team as a Ticketing Operations Intern for the 2026 season! The internship offers students the opportunity to gain valuable hands-on experience in professional sports through our dynamic internship program. The internship runs from May to September and does not end early if interns complete their required hours. The Gateway Grizzlies are located in Sauget, IL and have been a part of the Frontier League since 2001. The Grizzlies made the playoffs in 2025 for the third consecutive year!
Check us out: www.gatewaygrizzlies.com
Qualifications:
- Must be for college credit.
- Self-motivated, organized, and detail oriented.
- Strong verbal and written communication skills.
- Able to work effectively in a team environment
- Must be able to problem solve quickly and work efficiently in an intense environment.
- Able to meet deadlines and balance multiple tasks.
- Basic computer skills (Microsoft Office: Word, Excel, PowerPoint, Publisher, etc.).
- Must be willing and able to lift items up to 50 lbs. for set up and take down of games and events.
- Flexible to work long days, evenings, weekends, and holidays.
Responsibilities:
- Answer phone calls and everyday questions about the Gateway Grizzlies organization.
- Work the ticket window assisting with customer getting and locating their tickets
- Assist and make sales calls from generated leads lists.
- Develop ticket packages with a promotional item for games.
- Work as a ticket scanner, usher, team store associate, and giveaway team member.
- Stock Izzy’s Den with Novelty items as well as fulfilling orders.
- Assist and learn from other departments throughout the entire internship.
- Available for community appearances with or as the mascot.
Compensation:
- Unpaid internship (Candidates are required to work 25-40 hours per week for the internship)
- Candidates can work games and extra events for compensation at an hourly rate.
- Housing is not provided for the internship (Applicants should consider the Greater St. Louis Area for housing)
Over the years, Gateway Grizzlies interns have gone on and worked in all 4 major league sports! Are you ready for the opportunity? If so, we look forward to reviewing your application.
Gateway Grizzlies is an Equal Opportunity Employer