What are the responsibilities and job description for the Ticket Operations and Client Relations - 2026 Fall Internship position at Gateway Grizzlies?
Join the Gateway Grizzlies Professional Baseball Team as a Ticket Operations & Client Relations Intern for the Fall 2026 season! The internship offers students the opportunity to gain valuable hands-on experience in professional sports through our dynamic internship program. The internship runs from August to December. The Gateway Grizzlies are located in Sauget, IL and have been a part of the Frontier League since 2001. The Grizzlies made the playoffs in 2025 for the third consecutive year!
Check us out: www.gatewaygrizzlies.com
Qualifications:
- Must be for college credit.
- Self-motivated, organized, and detail oriented.
- Strong verbal and written communication skills.
- Able to work effectively in a team environment
- Must be able to problem solve quickly and work efficiently in an intense environment.
- Able to meet deadlines and balance multiple tasks.
- Basic computer skills (Microsoft Office: Word, Excel, PowerPoint, Publisher, etc.).
- Must be willing and able to lift items up to 50 lbs. for set up and take down of games and events.
- Flexible to work long days, evenings, weekends, and holidays.
Responsibilities:
- Answer phone calls and everyday questions about the Gateway Grizzlies organization.
- Assist and make sales calls from generated leads lists as well as cold calling potential clients.
- Carry out account review duties
- Assist with ticketing and event logistics for group sales and season ticket customers
- Engage in conversation publicly with clients and sponsors
- Assist customers at the front window with buying and purchasing their tickets
- Work at the front gate as a ticket scanner, usher, and giveaway team member.
- Carry out account review duties
- Assist other departments around the stadium such as the concession stand, team store, etc.
- Be available for community appearances with or as the mascot
- Assist in sales operations and activation.
- Entertain clients and high-level package holders during events and games at Arsenal BG Ballpark.
- Assist in maintaining and updating customer databases.
- Manage suites and other all-inclusive areas during games.
- Assist with ticketing and event logistics for group sales and season ticket customers.
Compensation:
- Unpaid internship
- Candidates can work games and extra events for compensation at an hourly rate.
- Housing is not provided for the internship (Applicants should consider the Greater St. Louis Area for housing)
Over the years, Gateway Grizzlies interns have gone on and worked in all 4 major league sports! Are you ready for the opportunity? If so, we look forward to reviewing your application.
Gateway Grizzlies is an Equal Opportunity Employer