What are the responsibilities and job description for the Teller position at Gateway Credit Union?
Benefits:
- 401(k)
- 401(k) matching
- Opportunity for advancement
- Paid time off
- Parental leave
Benefits/Perks
- Great Work Environment
- Career Advancement Opportunities
- Generous PTO
- 13 paid holidays
Job Summary
We are seeking a Teller to join our team! As a Teller on the team, you will be responsible for assisting everyday members with their banking needs, which can include making deposits, making accurate change for businesses, and providing members with account information. You will also answer questions about the credit union and services provided, offer solutions to members facing issues with their accounts, and offer exceptional member service. The ideal candidate has exceptional customer service skills, strong attention to detail, and is comfortable working in a fast-paced environment.
Responsibilities
- Greet members and ascertain what their needs are
- Assist members with everyday banking needs
- Follow all cash handling procedures and policies
- Answer questions about banking options and products available to members
- Provide exceptional member service and support
Qualifications
- Previous experience in a banking setting desired
- Strong communication and interpersonal skills
- Strong customer service skills
- Excellent attention to detail
- Strong problem solving skills