Front Office Receptionist

The Front Office Receptionist plays a vital role as the first point of contact within a dynamic administrative team. Responsible for managing the reception area, this position supports smooth daily operations through greeting visitors, handling calls, scheduling appointments, and maintaining accurate records. The role reports to the Office Manager, Facilities Manager, or Reception Supervisor, working standard business hours with some flexible scheduling. This position requires strong customer service skills and effective communication to maintain an organized and welcoming office environment.

Responsibilities

• Manage reception area and visitor greetings
• Handle incoming calls and multi-line phone systems
• Schedule and coordinate appointments
• Process incoming and outgoing mail
• Enter and maintain accurate data and records
• Provide exceptional customer service and support
• Coordinate office information and communications
• Manage office supplies and inventory

Preferred Qualifications

• 1 years experience in front desk or receptionist roles
• High school diploma or equivalent
• Proficient in Microsoft Office
• Excellent telephone etiquette and communication skills
• Strong data entry abilities
• Experience with multi-line phone systems
• Effective time management and problem-solving skills