Business Development Officer

At Gatekeeper Systems, we’re revolutionizing retail loss prevention and customer safety through a powerful combination of physical deterrents and cutting-edge technology—including AI, computer vision, and facial recognition. As a global leader with over 25 years of industry excellence and a growing, diverse team of 500 employees across offices in North America, Europe, Australia, and Asia, we’re driven by innovation, integrity, and impact. Join us and be part of a mission-focused team that’s making a real difference in the future of retail, providing innovative solutions and services that redefine industry standards.

• This is a remote position open to candidates in the United States.
   

WHAT WE OFFER…

Join the team at Gatekeeper Systems and watch your career grow! We offer competitive compensation and benefits packages that include: 

• Attractive Total Compensation Package, including annual bonus
• Comprehensive healthcare benefits including medical, dental, and vision coverage; Life/ADD/LTD insurance; FSA/HSA options.
• 401(k) Plan with Employer Match
• Generous Paid Time Off (PTO) policy
• Observance of 11 paid company holidays
• Various Employee Engagement Events
• Exciting Growth Opportunities
• Positive Company Culture

ROLE OVERVIEW

The Business Development Officer (BDO) is responsible for driving net-new revenue growth through strategic prospecting, new logo acquisition, and expansion of Gatekeeper’s presence within targeted retail segments. This role owns the front end of the growth engine—identifying, developing, and closing complex sales opportunities while building trusted relationships with senior decision-makers.

The BDO partners closely with Sales Leadership, Marketing, Product, and Customer Success to deliver differentiated solutions that solve customer problems and generate measurable ROI.

ESSENTIAL JOB FUNCTIONS (including but not limited to): 

Business Development & Revenue Growth

• Own and execute a net-new business development strategy within assigned territories, verticals, or strategic accounts
• Build and maintain a strong pipeline through proactive prospecting, networking, and market engagement
• Lead complex, consultative sales cycles from discovery through close, including multi-stakeholder and executive-level engagements
• Clearly articulate Gatekeeper’s value proposition and ROI across operational, financial, and risk-reduction dimensions

Strategic Selling & Market Expansion

• Identify opportunities for cross-sell and upsell of products and services to maximize customer lifetime value
• Navigate RFPs, pricing strategy, proposals, and contract negotiations in partnership with internal stakeholders
• Develop deep understanding of customer business models, pain points, and industry trends
• Provide competitive and market intelligence to inform product positioning and go-to-market strategy

Collaboration & Execution

• Partner with Marketing on campaigns, trade events, and targeted outreach initiatives
• Collaborate with Product, Technical, and Customer Success teams to ensure solutions are sold accurately and implemented effectively
• Provide structured debriefs and insights from customer meetings to internal teams
• Deliver accurate sales forecasting and pipeline reporting through CRM systems

QUALIFICATION REQUIREMENTS 

The requirements listed below are representative of the knowledge, skill and/or ability required.  

• 7 years of B2B sales or business development experience, preferably in retail, loss prevention, SaaS, or technology-enabled solutions
• Proven success selling complex, high-value solutions with multi-year contracts to senior and executive-level buyers
• Demonstrated ability to generate pipeline and close net-new business, with a consistent history of meeting or exceeding revenue targets
• Experience selling into retail environments (including big box, grocery, specialty retail, or multi-site operators) strongly preferred
• Strong understanding of retail operations, asset protection, store systems, and data/privacy considerations
• Experience managing RFPs and navigating long, consultative sales cycles involving multiple stakeholders
• Experience with retail technology, loss prevention, computer vision, biometric systems, security solutions, or SaaS/capital solutions
• Comfortable operating independently with high accountability for results in a fast-paced, growth-oriented environment
• Consultative, data-driven, and highly organized, with strong CRM discipline and forecasting accuracy
• Executive presence with exceptional communication, presentation, and influence skills
• Entrepreneurial mindset with a strong bias toward action, ownership, and results
• Remote (US based) with regular travel up to 50% to customer sites and industry events

EDUCATION AND/OR EXPERIENCE 

• A Bachelor’s degree in Business, Marketing, Finance, or a related field preferred
• Equivalent combination of education, training, and relevant business development or sales experience will be considered
• Advanced coursework or certifications in sales, negotiation, or leadership (e.g., professional sales training, executive education) a plus

SALARY RANGE

TBD depending on the qualifications and experience

PHYSICAL DEMANDS      

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Repetitive motions and routine use of standard office equipment such as computers, telephones, copiers/scanners and filing cabinets.
• Ability to see, speak, walk, hear, stand, use of hand/fingers to handle or feel; climb stairs, stoop, carry/lifting up to 5O lbs.
• Ability to sit at a desk.
• Specific vision abilities required include close vision, color vision, peripheral visions, depth perception and the ability to adjust focus.
• Regularly utilizes manual dexterity to put parts or pieces together quickly and accurately.

DISCLAIMER

This Job Description is a general overview of the requirements for the position. It is not designed to contain, nor should it be interpreted as being all inclusive of every task which may be assigned or required. It is subject to change, in alignment with company/department needs and priorities.

Gatekeeper Systems, Inc., is an equal opportunity employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture, and background. We strongly encourage applications from candidates who demonstrate that they can contribute to this goal. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any protected basis.