Sandpiper - Supervisor

An exciting new dining experience is coming to Ponte Vedra Inn & Club! We are looking for an energetic and service-focused Sandpiper Café Supervisor to help lead the opening of our new café.

Ponte Vedra Inn & Club is one of Northeast Florida’s premier luxury resorts, known for exceptional hospitality and memorable dining experiences. People are our greatest asset, and this is a unique opportunity to join the opening team, help shape a brand-new operation, and create an experience our members and guests will love.

If you enjoy developing people, delivering outstanding service, and bringing positive energy to a fast-paced hospitality environment, we would love to meet you!

What You’ll Do

As the Sandpiper Café Supervisor, you will help lead daily café operations while inspiring your team to provide warm, genuine, and personalized service.

Responsibilities include:

• Help prepare the new Sandpiper Café for a successful opening.
• Lead, coach, and motivate the café team to provide exceptional service.
• Supervise daily operations from opening through closing.
• Conduct pre-shift meetings covering menu updates, specials, service expectations, and team assignments.
• Ensure the café, beverage stations, grab-and-go displays, dining areas, and service areas are clean, stocked, and guest-ready.
• Monitor food quality, presentation, cleanliness, and service standards throughout each shift.
• Support the team during busy periods with guest service, beverage preparation, food running, stocking, and point-of-sale transactions.
• Train and develop new and existing team members while providing ongoing coaching and feedback.
• Maintain food safety, sanitation, and health department standards.
• Monitor inventory levels and communicate product or supply needs.
• Assist with scheduling, labor efficiency, and staffing adjustments based on business needs.
• Verify that opening, running, and closing checklists are completed accurately.
• Document maintenance concerns, operational issues, guest feedback, and opportunities for improvement.
• Partner with Food & Beverage leadership to achieve operational, financial, and guest-satisfaction goals.

What We’re Looking For

Education

• High school diploma or equivalent required.
• Ability to speak, read, write, and understand English at a level sufficient to communicate effectively with members, guests, and fellow team members.

Training and Experience

• Three to five years of upscale dining, café, or hospitality service experience required.
• At least one year of leadership, supervisory, or team-training experience preferred.
• Previous experience using a point-of-sale system required.
• Luxury resort, private club, café, or fine-dining experience strongly preferred.
• Experience supporting a restaurant or café opening is a plus.

Job Knowledge and Skills

• Strong understanding of café operations.
• Knowledge of beverage service, café menus, food safety, sanitation, and inventory management.
• Excellent leadership, communication, and coaching skills.
• Ability to motivate a team while maintaining luxury hospitality standards.
• Strong organizational and problem-solving skills.
• Ability to remain composed and attentive in a fast-paced environment.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to bend, reach, lift, and carry up to 35 pounds.
• Ability to assist with beverage preparation, food service, stocking, clearing tables, and point-of-sale transactions.
• Ability to communicate clearly with members, guests, and team members.

Why You’ll Love Working Here

• Be part of the opening team for the new Sandpiper Café.
• Help establish the culture and service experience of a brand-new venue.
• Work at a beautiful oceanfront luxury resort.
• Competitive pay.
• Medical, dental, vision, disability, and life insurance for eligible team members.
• Paid vacation, holidays, and sick leave.
• 401(k) retirement plan.
• Employee dining café.
• Resort discounts and exclusive employee perks.
• Career growth and advancement opportunities within Gate Hospitality.
• A collaborative team committed to delivering exceptional service.

If you are a motivated hospitality leader who enjoys developing people, creating memorable experiences, and building something special from the beginning, apply today and join the opening team at the new Sandpiper Café!

Ponte Vedra Inn & Club is an Equal Opportunity Employer and a Drug-Free Workplace. We provide equal employment opportunities to all applicants and team members without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, or any other status protected by applicable law.