Mansion - Supervisor

EDUCATION: High school diploma or equivalent. College preferred. Ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with staff.  

TRAINING AND EXPERIENCE: Must have 3 years of serving and or bartending experience and have a strong knowledge of other front-of-house positions. Working for high end resort or country club preferred; not mandatory. Working knowledge of Jonas POS system, a plus. 

JOB KNOWLEDGE: Must be outgoing with a friendly attitude. Requires an extremely proactive and “switched on”: person with a charismatic and approachable character that has undergone basic supervisory/management development training certifications. Will work well under pressure in a fast-paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike. Must know finer points of service, working knowledge of wines, a good understanding of beverages (alcoholic and non-alcoholic), a working knowledge of course sequence, utensils, plate ware and glassware; a working knowledge of appropriate equipment and accompanying safety features. 

JOB SUMMARY: This role will be a creative and proven service leader pushing the envelope in food and beverage operations through understanding current trends in the industry. To supervise the front of house staff which includes, servers, bartenders, food runners, server assistants and host team in daily operations including set-up and breakdown. To assist in training and development of staff as well as assume responsibility for service and operations as directed by management. Ensuring a high level of member satisfaction is paramount. 

PHYSICAL ABILITIES: Must be able to work in feet, moving about at a quick pace for several hours at a time; must be able to lift, carry and move up to 35 pounds, to include furniture, glasses, dishes, ice, beer, mine, liquor-individually, on racks and/or trays or by cases.