What are the responsibilities and job description for the Patient Relations Specialist position at Gastroenterology Specialists of Gwinnett, PC?
Front Desk/Check-In Specialist
Responsible for greeting and assisting patients including insurance verification with patient benefits, customer service, scheduling patient appointments and data entry in accordance with practice protocol with an emphasis on maximizing patient satisfaction and profitability.
Responsible for reviewing the patient demographic information in the practice management system for accuracy and provide feedback to the other office staff. Responsible for confirming and updating, if needed, patient demographics and insurance information for accuracy. Responsible for providing coverage for the Front Desk, to ensure efficient and professional practice operations and maximum patient satisfaction.
This position requires a comprehensive understanding of office management in a healthcare setting. This position requires strong working knowledge of managed care plans, insurance carriers, referrals and precertification procedures. Also requires a strong working knowledge of Medical Records, Insurance Plans, Managed Care and documentation guideline. Strong customer service, organizational and communication skills are essential to this position. This position requires an ability to prioritize multiple tasks simultaneously in a high pace environment. Also required are general computer skills, typing skills and a working knowledge of Medicare Compliance, OSHA and HIPAA.
We offer competitive pay rates, opportunities for career advancement, and a positive work environment. If you are a friendly, customer-oriented individual with excellent communication skills, we would love to hear from you!
To apply, please submit your resume and cover letter detailing your relevant experience.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Lawrenceville, GA 30046 (Preferred)
Ability to Relocate:
- Lawrenceville, GA 30046: Relocate before starting work (Required)
Job-related location requirement:
- Candidates must be within a 25-mile radius.
Work Location: In person
Salary : $20 - $25