What are the responsibilities and job description for the Front Desk Coordinator position at GastroArkansas-Conway Endoscopy Center?
Overview
We are seeking a dynamic and organized Front Desk Coordinator to be the welcoming face of our organization. This vital role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily activities. The ideal candidate will possess excellent communication skills, technical proficiency, teamwork skills and a proactive attitude to create a positive first impression for visitors and patients.
Responsibilities
- Greet and check in patients in a professional and welcoming manner.
- Answer and direct incoming phone calls promptly and courteously.
- Schedule, confirm, and reschedule patient appointments.
- Verify patient demographics, insurance information, and obtain necessary documentation.
- Collect co-pays, deductibles, and outstanding balances.
- Maintain accurate electronic medical records (EMR).
- Coordinate communication between patients, providers, and co-workers.
- Ensure patient confidentiality and compliance with HIPAA regulations.
- Maintain a clean, organized, and efficient reception area.
- Assist with additional administrative duties as assigned.
- Assist co-workers with daily team duties.
Pay: $17.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17 - $22