Transportation Manager

Definition

This position serves as the primary central office liaison for various computer software systems that archive student records, bus stop locations, route details, school attendance zones, and a broad range of student and transportation data.  This role supports the Transportation Director by providing assistances and taking on leadership duties when needed in their absence. 

Duties and Responsibilities

• Manages tasks related to systems such as BusPlanner (integral to the state-mandated Transportation Information Management System (TIMS)), Synovia, BSIP, Travel Tracker, FuelMaster, and the daily operations of the Transportation Department in compliance with state and local regulations related to student information and transportation.

• Participates in training sessions to efficiently use various transportation software databases and keeps up-to-date with related technological advancements.

• Develops instruction booklets and forms to assist users in retrieving mandatory data.

• Establishes and issues deadlines for data submission.

• Performs quarterly student data loads directly from Infinite Campus, and researches and resolves student data inconsistencies. 

• Produces TD-TIMS Report and assists with other Transportation DPI reports, including passenger lists, driving instructions, maps, and additional reports for distribution to schools and drivers.

• Assist with processing transportation employee and activity bus driver payroll, ensuring accurate and timely data entry into the Oracle system.

• Maintains and ensures files remain synchronized and up to date.

• Troubleshoots and resolves minor software issues related to BusPlanner; escalates unresolved routing problems to the Institute for Transportation Research and Education (ITRE) at UNCC for timely correction.

• Communicates effectively with bus drivers, school staff, parents, directors, Infinite Campus operators, central office administrators, the public, and other stakeholders. 

• Determines effective bus transportation system models by adjusting stops, routes, and schedules.

• Researches and responds to questions related to bus routing and stop locations.

• Conducts site visits as necessary to assess bus stop locations, turnarounds, clarify addresses, etc.

• Provides support to school administrators for summer school and other special programs.

• Maintains the county street network by collaborating with county GIS planning to continuously update street listings, addressing, subdivisions, and parcel information according to ITRE specifications.

• Identifies and enters data for one-way streets, speed limits, railroad tracks and crossings, streets with medians, state-maintained roads, and no-travel streets to ensure efficient and safe school bus routes.

• Assists Student Support Services in planning new school attendance areas and in drawing and maintaining accurate school boundary lines and student addresses.

• Provides information to public sources, schools, and central office staff to ensure correct pupil assignments.

• Promotes the entire student database annually based on address data and provides reports to Central Office Administrators to support school capacity planning and teacher allotment decisions.

• Visits schools to verify the accuracy of reported data such as bus loads and bus numbers.

• Provides maps to schools, administration, and public agencies as needed.

• Performs random audits of driver timesheets to ensure compliance and accuracy.

• Supervises mini-bus drivers.

• Attends planning meetings as required.

• Performs other related duties as required.

Assists Transportation Director

• Oversees and supports the performance, maintenance, and accuracy of systems and department personnel.

• Prepares, maintains, and submits all required state and local reports.

• Conducts observations and annual evaluations of transportation staff.

• Resolves conflicts and addresses concerns with employees.

• Handles parent complaints related to bus routes, stops, and driver issues.

• Investigates driver complaints and concerns.

• Compiles and projects annual state and local budget requests.

• Attends relevant committee and staff meetings.

Knowledge, Skills and Abilities

• Requires strong computer skills and the ability to follow technical instructions for operating hardware and software systems used to collect, manage, and transmit necessary data.

• Ability to speak and/or signal others to convey or exchange information, including giving instructions, assignments, and directions to subordinates or assistants.

• Ability to speak to individuals with poise, voice control, and confidence.

• Ability to record and deliver information, explain procedures, and follow both oral and written instructions.

• Must be able to communicate effectively and efficiently using a variety of professional or technical languages, including governmental accounting and computer terminology.

• Ability to read and comprehend various documents such as reports, correspondence, technical manuals, budgets, ledgers, invoices, proposals, forms, logs, and charts.

• Ability to prepare professional correspondence, reports, forms, instructions, charts, and personnel records using prescribed formats while adhering to rules of grammar, punctuation, diction, and style.

• Ability to prepare clear and concise instructions and convey them both orally and in writing.

• Ability to apply principles of logical or analytical thinking to define problems, collect data, establish facts, and draw valid conclusions.

• Ability to interpret complex technical instructions in mathematical or diagrammatic form and deal with both abstract and concrete variables.

• Ability to explain state TIMS program functions, operating procedures, and results.

• Proficiency in utilizing mathematical formulas to perform basic calculations (addition, subtraction, multiplication, division), determine percentages and decimals, and apply concepts from algebra and statistics.

• Ability to inspect items for proper length, width, and shape.

• Capable of performing computer tasks that require technical proficiency and skill for computer databases that are currently used or planned for use by the Transportation Department.

• Considerable knowledge of data processing equipment, systems, and methods.

• Strong understanding of the principles and practices involved in verifying student addresses and assigning transportation designations.

• Ability to exercise independent judgment and initiative in performing assigned projects.

• Ability to plan, direct, and coordinate the work of the transportation staff.

• Ability to follow complex oral and written instructions.

• Ability to establish and maintain effective working relationships as required by job responsibilities.

• Ability to work effectively with others beyond basic instruction exchange.

• Must be adaptable and able to perform under stress, even when interacting with individuals under pressure or emotional strain.

• Requires the ability to talk and hear effectively: Talking – expressing or exchanging ideas by means of spoken words. Hearing – perceiving the nature of sounds through the ear.

• Requires the ability to coordinate hands and eyes quickly and accurately when using computer systems and other automated office equipment.

• Requires the ability to handle a variety of items such as office equipment, control knobs, and switches. Must possess at least minimal levels of hand, eye, and foot coordination.

Physical Requirements

• Must be physically capable of operating various types of equipment, including computers and peripheral devices, hand tools (e.g., screwdrivers, pliers), and standard office machines such as copiers, calculators, and typewriters.

• Must be able to exert up to 20 pounds of force occasionally, 10 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects.

• Physical demands exceed those typically required for sedentary work. This role qualifies as Light Work, which may involve significant walking or standing. If arm and/or leg controls require more exertion than sedentary standards, and the individual remains seated most of the time, the role is still classified as Light Work.

Minimum Training and Experience 

• Graduation from high school and five years of computer related experience in an automated office or systems environment or graduation from technical school with computer operations coursework with two years of experience in an automated office or systems environment; or equivalent combination of education and experience. 

Reports to:  Director of Transportation

Classification: Exempt

Salary: Central Office Salary

Disclaimer 

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to perform this job.

If offered a position, prospective employee must pass a required health exam, criminal records check, and drug test.

Revised 09/2025 PWilliams