What are the responsibilities and job description for the Human Resource Specialist position at Gaston County Schools Career Site?
Definition
An employee in this position provides top-level office support by performing a large variety of complex duties reaching into most parts of the organization. Many actions taken by the employee are based on general methods, policies, and purposes. A large volume of guides is available for other actions. The employee is expected to devise methods to produce the anticipated results relying heavily on problem-solving skills. Unusual situations arise with some frequency requiring discretionary judgment, analysis, and independent action. This employee receives general direction.
Common Competencies
• Thorough knowledge of grammar, vocabulary, and spelling.
• Thorough knowledge of office practices and procedures.
• Working knowledge of accounting techniques and procedures.
• Considerable knowledge of file maintenance programs.
• Considerable knowledge of information-gathering and reporting techniques.
• Ability to plan and organize and establish priorities, based on guidelines and work cycles.
• Ability to develop and maintain an effective working relationship with managers, supervisors, applicants, State level officials, employees, and the general public.
• Ability to communicate effectively in person and by telephone with a variety of audiences.
• Ability to be tactful and courteous.
• Ability to develop and maintain effective personnel records management system.
• Ability to interpret, analyze and report information.
• Ability to file records and reports in proper sequential order.
• Ability to generate correspondence and reports independently.
• Ability to maintain confidential information.
• Ability to interact and deal with the public in a professional manner.
• Ability to use complex word processing or spreadsheet software programs.
• Performs other related work as required.
Employment and Benefits
In addition to the Common Competencies and Physical Requirements, the employee in this role:
• Serves as the contact person for New Hires after Hiring Managers’ Approval.
• Works with professional Human Resource staff to provide records management functions in the Human Resources Department.
• Is assigned to a group of schools or administrative units and processes transactions in Oracle HCM Cloud upon initial and continuing employment from the work group.
• Problem solves and communicates appropriate Oracle transactions to assigned hiring managers as needed in order to produce accurate and timely record keeping.
• Manages calendar to schedule departmental meetings that include but are not limited to orientation needs and other requests.
• Initially sets-up for employees in BenefitFocus.
• Maintains and approves Employees tasks in Benefitfocus.
• Receives Coaches supplements and determines if they are eligible for pay.
• Receives Bus Contracts and determines benefits/longevity.
• Devises methods to produce the anticipated results.
• Receives and transcribes confidential correspondence, screening and independently handles a variety of routine inquiries by telephone and in person, and maintains a variety of records and files.
• Responds to telephone calls and emails in a timely and professional manner.
• Researches, calculates, and administers longevity in accordance with the state guidelines and procedures. Maintains appropriate longevity files, notifies employees, and payroll of changes in longevity.
• Composes a variety of letters.
• Serves as a liaison between employees and the Finance Department.
• Provides assistance in other areas of the Benefits Department including but not limited to providing assistance in the administration of leave of absence, disability, and retirement.
Knowledge, Skills, and Abilities
• Considerable knowledge of the benefits offered by the school system, specifically in the area of assignment.
• Considerable knowledge in Microsoft Office and Google.
• Considerable knowledge of the paperwork required to apply for and modify various benefits.
• Ability to present material to individuals and groups of people.
• Considerable knowledge of The Family Medical Leave Act, Americans with Disabilities Act, and HIPAA regulations.
• General knowledge of the principles of organization and administration.
• Ability to stay current with ever-changing benefits requirements.
• Ability to maintain complete and accurate records and complex files. Ability to type accurately at a moderate rate.
• Ability to use common spreadsheet, word processing, and file maintenance programs.
• Ability to follow both oral and written instructions. Willingness to share knowledge to strengthen the department as a whole and others as individuals.
• Ability to work alone; focused to complete assigned duties on a daily basis.
• Ability to cross-train and assist within the department.
• Requires the ability to read correspondence, reports, forms, rosters, insurance forms, turnaround documents, etc. Requires the ability to prepare correspondence, forms, reports, using the proper format. Requires the ability to speak to people with poise, voice control, and confidence.
• Requires the ability to apply rational systems to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; to interpret a variety of instructions furnished in oral, written, diagrammatic, or schedule form.
• Requires the ability to record and deliver information, explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in standard English and government terminology.
• Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; to determine percentages and decimals.
• Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under minimal levels of stress and when confronted with persons acting under stress.
Physical Requirements
• Must be physically able to operate a variety of automated office machines including computers, typewriters, calculators, printers, copiers, etc.
• Must be able to perform light work exerting in excess of 20 pounds of force occasionally, and/or in excess of 10 pounds of force frequently, and/or in excess of 10 pounds of force constantly to lift objects.
• Must be able to exert a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for periods of time.
• Requires the ability to speak and/or signal people to convey or exchange information. Includes receiving instructions, assignments, and/or directions from supervisors.
• Requires the ability to coordinate hands and eyes rapidly and accurately in using automated office equipment or tools of the position.
• Requires the ability to handle a variety of items, office equipment, etc. Must have minimal levels of eye/hand/foot coordination.
• Requires the ability to talk and hear: (Talking: expressing or exchanging ideas by means of spoken words. Hearing: perceiving nature of sounds by ear). Must be able to communicate via the telephone.
Minimum Training and Experience
• High School diploma supplemented by college-level course work in business administration, personnel administration, accounting, or a related field, with an Associate’s Degree preferred.
• Experience in office administration or personnel-related programs; or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
This Position Reports Directly to: Executive Director of Human Resource Services
Classification: Non-exempt
Salary: Grade 67, Step 00 (Entry Level)
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this job.
If offered a position, the prospective employee must pass a required health exam, criminal records check, and drug test.
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