Note to Applicants: this job is located in Juneau, Alaska. It is not a remote position and the employer does not promise relocation assistance. Preference will be given to Alaska residents and all GHS employees must obtain an Alaska driver's license or ID card within 30 days of hire.

Under the direct supervision of a Shift Supervisor (SS) and the Reentry Services Manager, the Resident Advisor (RA) assists in all aspects of the daily operation of Glacier Manor Community Residential Center (CRC). The RA's primary function is to provide campus security, encourage resident accountability, and enforce CRC rules and GHS program policies fairly and professionally. RAs support all campus residents to understand and comply with legal requirements and societal expectations so they can successfully integrate back into society. RAs also assist other departments with program compliance and security needs.

Resident Advisors are scheduled to work 7 days on, 7 days off. Shifts are 12 hours long, alternating between day and night schedules, and may include holidays and weekends.

ILLUSTRATIVE TASKS:

1. Enforce CRC rules and GHS program policies fairly and professionally.
   • Maintains a thorough knowledge of GHS and Glacier Manor CRC policies and procedures and keeps current with any changes or updates to them.
   • Admits and discharges residents following Glacier Manor CRC regulations and completes all required documentation.  
   • Conducts and logs both individual body searches (pat downs), and facility unit searches (shakedowns) on a regular basis following current GHS policies and procedures. .
   • Receives and provides receipts for all funds coming into the facility following current GHS policies and procedures.
   • Performs weekly room cleanliness checks in CRC resident units and completes form.
   • Accurately files documents in resident records.
   • Safely transport residents in company vehicles.
   • Assigns on campus Community Work Service (CWS) tasks to residents. 
   • May be required to cover for the Shift Supervisor.
   • Logs in visitors and ensures that no one on the disallowed visitors list enters the facility/grounds.
   • Performs and logs visual and telephonic surveillances as needed
   • Conducts a resident count at the facility on an hourly basis and maintains the Resident Count Sheet
   • Reports out-of-place residents to the Shift Supervisor immediately and follows current CRC protocols for documenting and reporting out-of-place residents to ADOC
   • Administers and logs urinalysis screenings as required 
   • Testifies in court as needed.
2. Provide general services to the GHS campus.
   • Maintains a working knowledge of Juno House and Recovery House policies and procedures and keeps current with any changes or updates to them.  
   • Assists the shift supervisor with accurately counting, monitoring, and logging medication provided to residents following current GHS policies and procedures.
   • Maintains and updates the resident sign-in and sign-out log for the Recovery House daily
   • Recognizes resident violations of rules and policies and follows through, when needed, with clear, concise written documentation (informational form or incident report) describing what staff observed, instructions given to residents, resident responses and statements, and additional follow-up information and support provided as applicable.
   • Administers and logs resident breath analysis tests (BA’s).
   • Operates and monitors visual and audio surveillance equipment within the facility.
   • Supports Juno House and Recovery House residents
   • Attends weekly team meetings as requested. 
   • Provides residents with incidental supplies as requested. 
   • Provides first aid, CPR, AED, and/or overdose response and direct supervision of residents, when required, for medical emergencies.
   • Performs emergency drills and ensures that all campus residents, staff, and visitors follow GHS evacuation procedures.

REQUIRED SKILLS/ABILITIES:

• Reports for shift on time, professionally dressed in appropriate footwear, and ready to provide all required duties throughout the shift.
• Familiar with Microsoft Access/Excel/Outlook/Teams/Word to complete required database entries, statistical   reports, automated forms, emails, and basic word processing.
• Ability to present a polite, professional demeanor toward residents, coworkers, campus visitors, and other agencies.
• Ability to ensure that current State and Federal Privacy Act rules and regulations are adhered to.
• Demonstrate the use of appropriate verbal and non-verbal communication in managing conflict resolution in high anxiety situations.
• Ability to apply appropriate behavioral reinforcement principles during interactions with all campus residents.
• Knowledge and respect for cultural issues and experiences unique to Alaska.
• Familiarity with local community resources including medical and social services agencies. 

DESIRED EXPERIENCE OR KNOWLEDGE:

• Familiarity with substance abuse and mental health issues and treatment approaches.
• Coursework in sociology, psychology, or communication.
• Working knowledge of the Alaska Department of Corrections.
• Experience with Microsoft Office programs including Outlook, Word, Excel, and Teams

REQUIRED QUALIFICATIONS

• Must be 21 years of age or older.
• Must have a current, valid Alaska driver’s license and be insurable by GHS’ auto insurance provider.
• Must have a high school diploma or GED.
• Must pass the Department of Corrections and Department of Health background checks and pre-employment urinalysis.
• Must obtain and maintain current First Aid/CPR/AED certification.

At-Will Employment Policy Statement