What are the responsibilities and job description for the Assistant Manager position at Gas N Wash?
Description
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Support the Store Manager in daily store operations and overall performance
- Supervise, train, and motivate team members
- Provide excellent customer service and resolve customer concerns
- Oversee cash handling, register operations, and shift reconciliation
- Promote and drive enrollment in the Gas N Wash rewards/loyalty program
- Ensure store cleanliness, organization, and compliance with company standards
- Assist with inventory management, ordering, and stock control
- Enforce company policies and safety procedures
- Ensures that all necessary store reports and paperwork are completed accurately
- Assist with opening and closing procedures
- Handles escalated customer concerns and emergencies in absence of the General Manager
Qualifications:
- Must be 21 years old
- High school diploma or equivalent required
- 3 years customer service supervisory experience (retail experience preferred)
- Strong leadership and team management skills
- Excellent communication and problem-solving abilities
- Ability to multitask and work in a fast-paced environment
- Reliable, organized, and detail-oriented
- Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment which includes weekends, evenings and other high activity periods including Holidays
- Must have a valid Driver’s License and reliable transportation with the ability to travel to varies Gas N Wash locations for training purposes and business purposes
- Ability to stand for entire shift
- Ability to frequently lift between 5 to 20 pounds
- Ability to occasionally lift up to 50 pounds
- Ability to perform repeated bending, kneeling, twisting and overhead reaching
- Ability to work in intermittent temperature, e.g., outside by the pumps and in the cooler
- Competitive pay
- Health benefits
- Paid time off
- Career advancement opportunities