What are the responsibilities and job description for the Fixed Operations Director position at Gary Yeomans Ford Lincoln?
Company Description
Gary Yeomans Ford Lincoln is a reputable company based in Knoxville Tennessee, It specializes in individual and family services, focusing on providing a wide range of automotive solutions. This well-established organization is known for its customer-oriented approach and dedication to fostering a positive work environment.
Role Description
This is a full-time on-site role located in Knoxville, TN, for a Fixed Operations Director. The Fixed Operations Director will be responsible for overseeing all fixed operations, including service, parts, and collision departments. Day-to-day tasks include managing staff, ensuring high levels of customer satisfaction, maximizing profitability, and maintaining operational efficiency. The role also involves developing and implementing strategic plans, monitoring performance metrics, and ensuring compliance with company policies and industry regulations.
Qualifications
- Strong leadership and team management skills
- Experience in service, parts, and collision operations
- Ability to develop and implement strategic plans
- Excellent customer service and communication skills
- Understanding of industry regulations and compliance
- Analytical and problem-solving skills
- Proficiency in performance monitoring and reporting
- Bachelor's degree in Business, Automotive Management, or related field preferred
- Proven track record of achieving profitability and operational goals