What are the responsibilities and job description for the Billing, AR Collections Specialist position at Garveys Office Products?
Job Summary
Garvey's Office Products, a wholly owned subsidiary of The ODP Corporation, is seeking an enthusiastic, detail oriented, and versatile Billing, AR Collections Specialist to join our accounting team!
Responsibilities
- Daily invoicing of customers for good and/or services.
- Monitor the company’s’ aged accounts receivable and identify overdue accounts.
- Contact customers with overdue accounts and attempt to collect the overdue amount and endure that the customer account is properly set up.
- Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.
- Submit regular reports to manager on the status of unpaid accounts and any repayment progress.
- Review shared accounting team mailbox.
- Resolve customer issues and complaints concerning billing, payments, etc.
- Customer cash application.
- Ad-hoc projects as needed.
- Customer service skills, attention to detail and patience.
- Proficiency in computer skills and Microsoft Office particularly excel).
- Ability to foster and maintain business and client relationships
- Strong communication skills, including writing, speaking and active listening.
- Other duties as assigned.