What are the responsibilities and job description for the Employee Relations Representative position at Garver Engineering?
- Serve as the first point of contact for employee relations inquiries, addressing routine questions related to policies, procedures, and workplace concerns; escalate complex issues to HR leadership as needed
- Act as the intake liaison for employee complaints, conducting initial assessments and ensuring proper documentation
- Conduct preliminary interviews and gather relevant information for employee relations cases, including harassment allegations, workplace complaints, and policy violations
- Partner with managers and supervisors to provide guidance on company policies, performance management, and disciplinary procedures
- Maintain accurate and confidential records for all employee lifecycle events, including resignations, terminations, transfers, and promotions
- Prepare and manage employee relations documentation, including Performance Improvement Plans (PIPs) and corrective actions
- Conduct stay interviews and exit interviews; analyze feedback, identify trends, and present insights to HR leadership
- Ensure compliance with applicable employment laws and regulations (EEO, affirmative action, etc.) and apply this knowledge when advising employees and leaders
- Promote a positive employee relations philosophy aligned with Garver standards and organizational values
- Perform additional duties as assigned
- None
- Strong verbal and written communication skills
- Excellent interpersonal, conflict resolution, and negotiation skills
- Effective time management and ability to meet deadlines in a fast-paced environment
- Strong analytical and problem-solving capabilities
- Solid understanding of employment laws, regulations, and HR best practices
- Ability to interpret and apply policies, procedures, and legal guidelines effectively
- Proficiency in Microsoft Office Suite or similar tools
- Bachelor's degree in Human Resources, Business Administration, or a related field (required)
- Minimum of 3 years of HR experience, employee relations experience preferred
- SHRM-CP or SHRM-SCP certification preferred
- Prolonged periods of sitting and working at a computer
- Ability to occasionally lift up to 15 pounds
Grow With Us
Garver offers its employees programs such as company-paid professional memberships, company support for industry licenses and continuing education opportunities that foster a progressive atmosphere. Garver provides the tools, resources, and environment to develop leaders, stimulate ideas, and accomplish projects. By offering highly competitive salary packages, attractive benefits, and a comprehensive wellness program; Garver walks the talk when it comes to work-life balance.
Founded in 1919, Garver is an employee-owned engineering, planning, and environmental services firm focused on aviation, transportation, buildings, federal, water and wastewater services; surveying; advisory services; and construction engineering and inspection. In the top 100 of Engineering News-Record's Top 500 Design Firms list, with more than 1,300 employees, Garver has a people-first culture that drives innovative, client-first service and is consistently recognized as a best firm to work for by Zweig Group. Learn how Garver invests in people and places they call home at GarverUSA.com.
Garver is committed to providing equal employment opportunities to all applicants and employees. Our employment practices are based upon an individual's capabilities and qualifications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by law.
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Garver, LLC is an affirmative action employer and does not discriminate on the basis of race, sex, color, age, national origin, veterans, religion or disability, in programs, activities, hiring and employment and complies with all civil rights provisions.Complaints of alleged discrimination or if you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, please contact Tatiana Herrington, Director of Human Resources, TBHerrington@GarverUSA.com, (501) 537-3256.