What are the responsibilities and job description for the Employee Experience Specialist position at Garver and Careers?
Garver is seeking an Employee Experience Specialist who is responsible for delivering accurate, timely, and employee‑focused support throughout the employee lifecycle. This role plays a key part in onboarding, maintaining HR data integrity, supporting HR system processes, and ensuring consistent service delivery to employees and managers. The ideal candidate thrives in a detail‑oriented, fast‑moving environment and brings a proactive mindset to process improvement and operational excellence.
Key Responsibilities:
Employee Onboarding & Lifecycle Support
- Manage the onboarding of new hires within the ADP system, ensuring all steps are completed accurately and on time.
- Provide responsive, high‑quality support to employees by addressing questions, resolving issues promptly, and delivering a strong employee experience from onboarding through offboarding.
HR Systems & Data Management
- Maintain employee data across HR platforms, including processing personnel changes, conducting routine audits, and ensuring data accuracy.
- Support HRIS initiatives by identifying process improvement opportunities, assisting with system updates, and participating in testing for new features and enhancements.
- Follow established process workflows to maintain consistency and compliance in HR operations.
Process & Workflow Administration
- Manage the personnel action workflow in HR systems, ensuring timely routing, approvals, and documentation.
- Contribute to continuous improvement efforts by participating in the review, design, and implementation of streamlined HR processes.
Employee Support & Communication
- Monitor the Human Resources inbox, responding to requests, resolving issues, or escalating as necessary.
- Complete employment verification requests in an accurate and timely manner.
- Communicate professionally with employees and leaders at all levels, maintaining a high level of customer service and confidentiality.
Additional Duties
- Assist with special projects and other HR‑related tasks as assigned.
Minimum Qualifications
- Computer proficiency in Microsoft Word, Excel, and Outlook
- Handle confidential information
- Critical thinking, data analysis and ability to multitask
- Excellent written and verbal communication skills
Preferred Qualifications
- 2 – 5 years of experience in a similar role.
- Bachelor’s degree preferred
Grow With Us
Garver offers its employees programs such as company-paid professional memberships, company support for industry licenses and continuing education opportunities that foster a progressive atmosphere. Garver provides the tools, resources, and environment to develop leaders, stimulate ideas, and accomplish projects. By offering highly competitive salary packages, attractive benefits, and a comprehensive wellness program; Garver walks the talk when it comes to work-life balance.
Founded in 1919, Garver is an employee-owned engineering, planning, and environmental services firm focused on aviation, transportation, buildings, federal, water and wastewater services; surveying; advisory services; and construction engineering and inspection. In the top 100 of Engineering News-Record’s Top 500 Design Firms list, with more than 1,400 employees, Garver provides an exceptional level of client service that reflects our people-first culture, which has achieved Zweig Group Best Firm to Work For Legacy Status. Learn how Garver invests in people and places they call home at GarverUSA.com.
Garver is committed to providing equal employment opportunities to all applicants and employees. Our employment practices are based upon an individual's capabilities and qualifications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by law.
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