Domestic Freight & Data Specialist

Position Summary

The Domestic Freight Management and Item Data Specialist is a twofold role. This position will be responsible for managing and supporting our domestic order processing, maintenance, routing, and tracking. In addition, this position will be responsible for executing and maintaining accurate item data set up within Gartner Studios and our customer’s operational systems.

Position Primary Responsibilities

Responsible For:

Sales Order Management

1.      Sales order initial entry for non-EDI domestic and consignment customers.

2.      Sales order maintenance received from customers and EDI.

3.      Uploading ecommerce orders

4.      Tracking domestic order shipment progress.

5.      Creates shipping labels.

6.      Produce & send ASN labels for shipments.

Routing

7.      Routing Domestic freight in customer freight management applications

8.      Routing POE freight in designated freight forwarder systems.

Warehouse Liaison

9.      First point of contact with our 2 warehouses.

10.  Communicates item set-up information with warehouses.

11.  Completes new customer set up with warehouses.

Manages Warehouse inventory

12.  Monitors inventory levels between warehouses.

13.  Execute transfers between warehouses.

14.  Reconcile inventory between the warehouses and our system.

Item Management

15.  Completes item set-up and maintenance in our system.

16.  Completes cxm set-up and maintenance in our system.

Customer Item Set up and maintenance

17.  Complete item set up worksheets and/or in customer systems.

18.  Order price tickets.

19.  Other duties as needed to support the company.

Company Expectations

• Consistently and accurately follow all processes, procedures, tools and system requirements as instructed by manager.
• Consistent emphasis on collaboration with a cross-functional team members.
• Troubleshooter, problem solver, and solution identifier.
• Mitigating conflict with urgency, addressing concerns independently and professionally.
• Consistently and respectfully on time for all meetings.
• Professional presence in all meetings, focused (not on computer with other work, cell phones).
• Vigorously respect time management, for yourself and all team members.

Job Specifications

Minimum Education:

• Bachelor’s Degree or equivalent experience – preferred but not required.

Minimum Experience:

• Strong Proficiency in Excel and Outlook.
• Strong Computer aptitude and ability to learn multiple systems.
• Access experience a plus but not required. 

Key Skills:

• Detail oriented and a fanatic for consistency.
• Strong organization and notetaking required.
• Excellent oral and written communication skills.
• Ability to learn and understand changing technology
• Able to function independently in a fast-paced environment of multiple priorities
• Committed to providing a high level of customer service.
• Enjoys the challenge researching and resolving issues.

Other Requirements:

• Job requires working on a personal computer up to eight hours a day
• Job requires communicating via telephone/Teams up to eight hours a day