What are the responsibilities and job description for the Front Desk Agent and Housekeeping Associates position at Garrison Hotel And Suites?
We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities:
- Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from departing guests
- Keep records of occupied rooms and guests
- Communicate pertinent guest information to designated departments
Qualifications:
- Previous experience in customer service, front desk service, or other related fields
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
- We are also Seeking Housekeepers to join our Team! Apply for either position now!
- Responsibilities:
- Clean and sanitize guest rooms, bathrooms, and common areas
- Change bed linens, replace towels, and restock room amenities
- Vacuum, sweep, mop, and dust as needed
- Report any maintenance issues or lost items to management
- Follow hotel cleaning standards and safety protocols
- Provide excellent customer service when interacting with guests
Requirements:
- Cleaning experience preferred but not required
- Ability to work independently and as part of a team
- Strong attention to detail and time management skills
- Availability to work weekends and holidays as needed
Salary : $17 - $19