Claims Analyst / Operations Assistant

Premier, global reinsurance firm seeking a Claims Operations Assistant. Please read the full description, claims processing experience is REQUIRED for this role.

I have been supporting this client for 20 years and I can sincerely say they have the best, most employee centric, corporate culture of any client I’ve worked with. Their global team shares a passion for solving their customers’ problems through a collaborative and entrepreneurial culture that empowers employees and rewards creative thinking.

This position is a hybrid role in midtown NYC

POSITION SUMMARY

Reporting to the Assistant Manager- Operations, the Claims Operations Assistant shall be responsible for, but not limited to, processing all aspects of claims information in our risk and accounting systems for all books of business written.

RESPONSIBILITIES INCLUDE:

Working closely with Claims, Underwriting and Finance as part of the Operations team:

· Review, analyze and process claims e-messages in the SICS system for all locations globally.

· Ensure all incoming claim correspondence is;

- Reviewed

-New claims set up in system as required

-Added to the claim workflow system(s) and triaged accordingly

· Static claim management (review/chasing/closure).

· Claim analysis and handling with bdx accounts.

· Creation and circulation of claims management information on an as needed basis.

· Assist with implementation and execution of special/ad hoc projects within the

Operations Department.

· Provide support to the broader Operations team to help to ensure smooth and efficient monthly and quarterly closes.

· Provide Support to (Assistant) Manager with training and management of Operations Assistants in all aspects of technical account processing, reporting and systems

· Help create efficiencies by reviewing existing processing and propose updates/changes as appropriate.

· Ensuring SOX compliance for Operations processes

· Ensure all functions are carried out with a high degree of quality, in a timely manner.

QUALIFICATIONS, SKILLS & EXPERIENCE:

· Strong computer skills (Excel, Word)

· Previous claims and claims processing experience essential

· Excellent organizational skills with the ability to handle a variety of duties in a timely and accurate manner

· Ability to work under own direction and with minimal supervision – however also needs to be effective team player with ability to communicate clearly.

· Challenges the status quo and identifies innovative solutions to solve problems and improve work process.