What are the responsibilities and job description for the Housekeeper position at Garner Hotel Albuquerque West?
Position Summary:
The Housekeeper is responsible for ensuring that guest rooms and public areas of the hotel are clean, comfortable, and well-maintained to brand standards. This position plays a vital role in creating a positive guest experience by providing a clean and welcoming environment. The role requires attention to detail, efficiency, and the ability to perform physically demanding tasks while working independently and as part of a team.
Essential Duties & Responsibilities:
Guest Room Cleaning & Maintenance
- Clean assigned guest rooms thoroughly and efficiently, including making beds, dusting, vacuuming, mopping, and sanitizing surfaces.
- Refresh rooms by replacing linens, towels, and amenities according to brand standards.
- Inspect rooms for cleanliness, maintenance issues, and overall presentation before marking them guest-ready.
- Report any maintenance concerns (e.g., plumbing, electrical, HVAC) to a Supervisor for immediate follow-up.
- Replenish housekeeping carts daily with linens, cleaning supplies, and amenities.
Public Area Cleaning
- Maintain cleanliness of hallways, elevators, lobbies, restrooms, and other public spaces throughout the hotel.
- Empty trash receptacles, polish fixtures, clean windows, and ensure common areas are free of clutter or hazards.
- Assist in cleaning meeting rooms or event spaces as needed.
Team & Departmental Support
- Follow all housekeeping checklists and operational procedures to meet hotel and brand standards.
- Assist coworkers and other departments by responding quickly to requests for extra linens, room supplies, or urgent cleaning needs.
- Participate in daily shift meetings to review room assignments, priorities, and special guest requests.
- Handle lost-and-found items in accordance with hotel policy.
Labor-Intensive & Physical Tasks
- Perform repetitive cleaning tasks such as bending, kneeling, lifting, pushing housekeeping carts, and moving furniture when necessary.
- Safely use cleaning equipment and chemicals, following all safety procedures.
- Maintain pace and stamina to complete assigned rooms within scheduled shift.
Qualifications:
- High school diploma or equivalent preferred but not required.
- Prior housekeeping or cleaning experience in hotels, healthcare, or similar environments is preferred.
- Ability to work with minimal supervision and maintain productivity standards.
- Strong attention to detail and commitment to cleanliness and guest satisfaction.
- Ability to lift up to 30 lbs, push/pull housekeeping carts, and stand/walk for long periods.
- Flexibility to work weekends, holidays, and varied shifts.
Work Environment:
- Frequent exposure to cleaning agents and chemicals.
- Position requires working in guest rooms, public spaces, and occasionally outdoors.
- Fast-paced environment with repetitive physical tasks and time-sensitive assignments.
NOTE: ALL NEW HIRES ARE UNDER A 90 DAY PROBATIONARY PERIOD AND ARE PAID AT MINIMUM WAGE DURING THAT PERIOD; AFTER AN EMPLOYEE'S PROBARIONARY PERIOD HAS PASSED, A PAY INCREASE BASED OFF PERFORMANCE AND SKILLSET WILL BE DETERMINED AND APPLIED, UP TO THE JOB'S POSTED MAXIMUM HOURLY WAGE
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
People with a criminal record are encouraged to apply
Application Question(s):
- What days are you available to work?
Ability to Commute:
- Albuquerque, NM 87121 (Required)
Work Location: In person
Salary : $12 - $14