What are the responsibilities and job description for the Mobile Network Cable Technician position at Garmac Limited LLC?
This mobile technician supports network, cabling, and wireless infrastructure across a 2hour service radius. The role focuses on field installation, troubleshooting, maintenance, and customer-facing technical support.
Schedule
- Primarily Monday–Friday/Saturday, mostly daytime
- Occasional night work for project or incident support
- Weekend project work may be required with advance notice
- Participation in a rotating weekly oncall schedule
Perform installation, service, upgrades, and repairs for low-voltage cabling (Cat3–Cat6), fiber, communications cabling, and related systems.
Pull, measure, and route wiring through conduits; complete patching and crossconnect work (66/110 block).
Install, configure, and test network hardware including switches, routers, firewalls, Wi-Fi systems, antennas, and related devices.
Execute complex MAC (Move/Add/Change) requests within defined SLAs.
Diagnose and resolve cabling and network performance issues; provide breakfix support.
Maintain optimal performance of network closets, perform cleanups, switch port optimization, and site surveys.
Conduct onsite testing (data, voice, security, carrier circuit testing).
Support UPS/power restoral, water-related issues, and facilities-related tasks.
Perform preventive and incidental maintenance on wireless and Wi-Fi systems.
Document work in company systems (time reporting, work orders, materials, SLA requirements).
Coordinate with NACS Operations teams; communicate status updates to management.
Respond to emergency calls during or after hours to meet SLAs.
Transport tools/equipment and attend required meetings, training, and workshops.
Meet performance targets and KPIs.
Valid driver’s license and reliable vehicle capable of transporting a 6ft ladder.
Smartphone for email/ticketing; laptop proficiency with basic Office 365 (Word, Excel).
Basic cabling/technician tools; ability to use cable and fiber testers.
Experience working in communications closets; ability to lift heavy objects safely.
Knowledge of cable patching, crossconnect procedures, IP phones, and data networking fundamentals.
Ability to troubleshoot issues and explain technical concepts clearly to customers.
Strong interpersonal communication skills.
5 years in data communications.
Working knowledge of Cisco phones, switches, routers, and LAN/WAN fundamentals.
High school diploma or equivalent.
Salary : $26 - $28