What are the responsibilities and job description for the Front Office (Bilingual Chinese, Part Time) position at Garfield Health Center?
Garfield Health Center located in the San Gabriel Valley is seeking a part time Bilingual Chinese-speaking (Mandarin or Cantonese) Front Office Receptionist at our Monterey Park clinic. Individual must possess a strong work ethic background and have a great positive attitude. We would like someone who enjoys jumping in with the team and wants to be part of a team player environment.
Primary/Essential Duties and Responsibilities:
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Check Sign-In and Appointment Sheet
- Schedule/ Confirm Appointments
- Answering Phones/ Making Phone Calls
- Prep Patient Files
- Send Referrals based on Doctor’s Report
- Obtain all Reports/Documents necessary for Doctor’s Evaluation
- Assist with Amending Documents as indicated by the Doctor
- Assist with Initial Histories and History Reviews
- Assist with the Request for Authorization Process
- Verify Insurance Information/ Coverage/ Eligibility
- Collect Co-Pay/Payment
- Maintain Case Management
- Bring Patients into Rooms
- Assist Doctors with Language Interpretation
- Scanning/ Extracting
- Filing
- Helps patients in distress by responding to emergencies.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Travel to other GHC’s Clinics within a 3-mile radius if coverage is needed
Required language:
- Mandarin or Cantonese
Location:
- Monterey Park
Benefits for part time position:
- Paid sick leave
- 401k (up to 4% match)
Pay: $22.00 - $23.00 per hour
Benefits:
- 401(k)
- Paid sick time
Language:
- Mandarin or Cantonese (Required)
Work Location: In person
Salary : $22 - $23