Criminal Justice Services Case Manager

Application closing date: 7/3/2026

Hiring pay range: $25.83 - $31.64

Full pay range: $25.83 - $37.45

Supervision

Non-Supervisory.

General Purpose Of Job

Provides security & rehabilitation services to sentenced offenders. Conducts case management activity within the Criminal Justice Services Department to assess client needs and develop and implement strategies to prepare clients to transition back into their community. Monitors safety and security activities within the Residential Division.

Essential Job Functions

(These duties are illustrative of typical essential responsibilities of the job, and may vary according to assignment)

Criminal Justice Case Management

• Conducts case management activities with assigned clients, including initial orientation, case management classification assessment, development of Supervision Plan, activity checklist, monthly budget review, pre-parole plan, weekly individual and group progress, problem solving and counseling sessions, crisis intervention, verifications and initiation and follow-up of treatment referrals. Receives and processes monthly treatment reports from all vendors for each client. Will be trained in and expected to utilize Motivational Interviewing skills effectively.
• Complete and maintain required certifications related to crisis intervention, motivational interviewing and other certifications required by the State of Colorado’s Division of Criminal Justice.
• Initiates and maintains accurate current and complete case documentation, including arrival and termination reports, performance review summaries, monthly progress reports, chronological case notes and log, incident reports, affidavits, court reports, and other written documents and correspondence.
• Conducts safety and security activities, including random client pat-searches, room and facility searches and inspections, vehicle searches, supervision and collection of urine specimens, verification of client locations and activities in and outside the facility, resident counts, and emergency drills consistent with Department policies.
• Observes, supervises, and interacts with residents individually and in groups throughout the facility to assess present location and behavior, compliance with facility rules, completion of daily chores, appropriateness of guest visits and sign-out accuracy.
• Ensures that individuals and team meet goals and provide the highest level of service, while acting and presenting in a professional manner. May represent GCCC and its clients with Probation, in Parole Board Hearings and Court Proceedings. Will frequently interact with members of the public sector, (vendors, family).
• Attends and participates in disciplinary, classification, case manager, residential and Department staff meetings.
• May assist in providing technological support and coverage to the Work-Ender and Useful Public Services programs.
• Drive County vehicles to perform one or more essential job functions.
• Observe safety precautions and use County equipment property in a safe and professional manner.
• When a local declaration of emergency or disaster is declared by the Board of Commissioners, all Garfield County employees may be required to work as a Disaster Service Worker.
  
  

Other duties as assigned.

Core Competencies

(Representative of the knowledge, skills, and abilities expected of the position)

• Public Service: A commitment to the mission of providing exceptional services to the citizens of Garfield County. It is who we are, and what we do.
• Customer Service: A commitment to providing exceptional service to all customers (internal & external), which includes being helpful, professional, courteous, and taking the time to understand customer’s needs.
• Stewardship & Innovation: Is a good steward of public resources and looks for ways to be innovative and improve efficiency.
• Teamwork: Able to work together with a diverse group of people towards a shared goal, while considering the needs of others.
• Business Technology: Ability to utilize the technology required of the position and demonstrates a willingness to learn new technologies as required to assist the County in providing exceptional services, innovation, and work efficiencies.
• Communication: Proficient in communication, and able to communicate using the English language, including written, verbal, or other communication channels as required by the position. Utilize Motivational Interviewing skills when verbally communicating with clients.
• Change Management: Applies general knowledge of change management best practices to effectively manage transitions, minimizing impact and downtime during organizational or process changes.
• Analytical Thinking: Demonstrates the ability to evaluate situations, consider the best approach, and investigate alternative solutions to support effective decision-making.
• Criminal Justice Expertise: Possesses knowledge of constitutional case law and Colorado criminal laws related to residential programs and judicial proceedings, with a strong understanding of criminal justice, corrections, and probation principles, procedures, and trends.
  
  

Benefits

• Medical, Vision, Dental
• Disability & Life Insurance
• Retirement Plan
• Paid Vacation & Sick Time
• Employee Wellness Programs
• Employee Gyms
  
  

To view the complete benefits information, please visit https://www.garfieldcountyco.gov/human-resources/benefits-brochure/