Coordinator for the Learning Resource Center

Gardner-Webb University is seeking a Coordinator for the Learning Resource Center. The Coordinator is a key member of the Division of Student Success responsible for overseeing the daily operations of the LRC. The position recruits, hires, trains, and supervises tutors, writing center consultants, and Graduate Assistants, ensuring quality academic support for students.  The Coordinator works collaboratively with faculty and staff to develop and implement initiatives that foster academic resiliency and success, while maintaining secure make-up testing environments and managing tutoring schedules and systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serve as a collaborative team player in the Division of Student Success
• Identifies, recruits, hires, trains, and supervises all LRC tutors, writing consultants, and proctors
• Creates and manages tutoring schedules to ensure staffing is appropriate to meet student needs
• Develops a system for scheduling tutoring and writing appointments
• Provides assessment and statistical reports on tutoring/writing consultant usage and outcomes
• Organizes make-up testing protocols for traditional undergraduate faculty
• Serves as a certified proctor for certain testing needs (e.g., math placement tests)
• Maintains security of tests and materials, ensuring secure storage and procedures
• Partners with staff and faculty across campus to design and implement programmatic initiatives aimed at increasing the academic resiliency of students
• Works with Division of Student Success staff to explore opportunities for external grant funding to support new initiatives
• Assists with other duties as directed by the Director of Success Initiatives and FYE

SUPERVISORY RESPONSIBILITIES: Graduate Assistants; Interns/ Student Employees  

EDUCATION and/or EXPERIENCE: Bachelor’s Degree in education or related field; 2 years related work or training is preferred. Tutoring and/or student mentoring experience is preferred.

OTHER PREFERED QUALIFICATIONS: Proficiency with information technology (Microsoft Word, Excel, Outlook, campus-wide database), as well as an understanding of first-year experience and tutoring approaches that foster a student-ready culture. Willingness to contribute to Gardner-Webb University’s Christian mission, as well as the Division of Student Success’ guiding values of access, empowerment, inclusivity, partnership, and growth. Understanding of learning environments and the challenges that college student often faces (i.e., attrition risk factors). Strong relational skills, including professional and customer-friendly skills; the ability to function in a team environment; a strong work ethic and a positive attitude. Ability to handle confidential information professionally.

Gardner-Webb University is a Christian university committed to helping individuals become more in faith, learning, and service. Located in Boiling Springs, North Carolina, GWU offers the benefits of a close-knit community with easy access to Charlotte, Asheville, and the greater Greenville-Spartanburg region. 

Founded in 1905 and rooted in the Baptist tradition, the University now serves approximately 3,000 students across more than 80 undergraduate and graduate programs. As a Carnegie Doctoral/Professional institution, Gardner-Webb is dedicated to academic excellence, leadership development, and meaningful service to others. 

Our community reflects a shared commitment to One Webb, creating an environment where people support one another, pursue their purpose, and work together to make a lasting impact. GWU attracts students from across the nation and around the world and competes in NCAA Division I athletics with 22 teams and more than 500 student-athletes.