What are the responsibilities and job description for the Business Systems Solution Analyst position at Gardner Resources Consulting, LLC?
Business Systems Solution Analyst
Required:
- Bachelors degree and/or years of relevant work experience and background in a transferable role with relevant skill sets working in claims, system analytics, benefit management, or health plan industry to equate to the degree
- Intermediate to Advanced skills in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Competent in use of data analysis tools such as SQL or similar tools that allow for data queries
- Ability to work with both internal business partners and external vendors to drive resolution for system defects and enhancements
- Demonstrate capability of utilizing IT data for business insights and analyzing business needs
- Experience in the ability to create both business requirements and end-user documentation
- Ability to analyze the design of technical systems and business models
- Strong ability to communicate and document timelines and set expectations with business customers
- Strong organizational, time management, communication (written/verbal)and prioritization skills
- Experience using and commitment to continuous quality improvement methods skills
- Demonstrated ability to manage multiple priorities simultaneously in a deadline driven environment with accurate resource and time estimates
- Ability to present solutions confidently to high level leadership on complex high dollar issues
Preferred
- Bachelors degree
- Experienced in the use of JIRA or a similar ticketing system
- Experienced in the use of Cognos or similar tools
- 2 years of managed care/healthcare experience
- 3 years of business analysis experience
- Experience in Visio and Microsoft Access