Senior Staff Accountant

Position Purpose & Summary

The senior staff accountant has previous hotel accounting hospitality experience and can manage multiple accounting functions and collaborate closely with the Director of Finance to achieve the goals of the department. This individual must have high attention to detail, excellent problem-solving skills and strong communication skills both verbal and written.

Essential Functions

• Deliver "I Am Proud" service standards and department-specific signature touch points.
• Establish cross-departmental channels of communication among teammates that are consistent and complete.
• Process monthly statements and payments for our casita owners using the Opera software.
• Use customer service and problem-solving skills to assist casita owners with questions or issues on their monthly statements, reaching out to other departments if necessary.
• Complete monthly bank account reconciliations for five bank accounts using the Intacct software.
• Reconcile balance sheet accounts monthly using various systems (Intacct, Opera, Jonas, SpaSoft, and Excel).
  • Report any variances or oddities to the Controller for further review.
• Assist managers in creating labor standards for their departments using Hotel Effectiveness.
  • Host weekly meetings with managers to discuss variances to scheduled hours, actual hours, and labor standards.
• Maintain the accounting processes for the onsite homeowner's association.
• Process monthly journal entries using Excel and Intacct.
• Audit inventory counts and cost of sales.

Additional Duties and Responsibilities

• Greet every guest, member, and team member with "I Am Proud" standards and set a positive tone for every interaction.
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• Provide extraordinary service that is "Enriching by Nature."
• Embrace, embody, demonstrate, and encourage wellness and the STRATA virtues through interactions, performance, and commitments.
• Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values.
• Be empowered to make things go right if they go wrong.
• Give the guest/member a fond farewell.
• Address feedback by utilizing the LEARN Model.
• Demonstrate a professional appearance and be attentive to what matters most.
• Comply with company policies and procedures.
• Observe and adhere to safety guidelines.

Position Requirements

1. Minimum Knowledge & Skills: Knowledge of computerized hospitality accounting systems. Advanced experience with Windows, Microsoft Excel, and Word. Knowledge of accounting processes and procedures. Ability to communicate effectively with excellent verbal and written skills.
2. Formal Education and Job-Related Experience: 4-year college degree (accounting preferred) or equivalent experience (hospitality preferred).
3. License, Registration, and/or Certification Required: None

External and Internal Personal Contact

1. Communications:

• Daily – Emails/phone calls/face to face interaction with various team members.
• Weekly – Emails/phone calls/face to face interaction with various team members and members
• Occasionally – Participate in one-on-one coaching sessions

Teamwork and Collaboration: This position requires continuous teamwork as well as internal and cross-departmental communication.

Marginal Functions

• Perform other duties as assigned.
• Interface positively with other departments, offering assistance when needed.
• Displays care in use of equipment and maintains an organized and professional work environment.

Additional Licenses and/or Certifications Required

Position Analysis/Specifications

ENVIRONMENTAL FACTORS

Environmental factors may include indoor setting with overhead lighting and comfortable ventilation. May occasionally be called upon to work in all areas of the property, both inside and outside, possibly in inclement weather.

The Garden of the Gods Resort and Club offers a diverse, dynamic, and thriving environment that supports career development for all our team members.