What are the responsibilities and job description for the Territory Manager position at Garden State Bins?
Garden State Bins
Garden State Bins is a rapidly growing sanitation services company specializing in residential bin cleaning, commercial dumpster sanitation, fleet washing, and municipal power washing services. As we expand into new territories across the United States, we are seeking motivated and operationally minded Territory Managers to oversee local market execution.
The Territory Manager plays a critical leadership role in launching and scaling each market by managing sales teams, coordinating service operations, maintaining equipment readiness, and ensuring a consistently high level of service quality.
This is a hands-on leadership position responsible for both revenue growth and operational execution within the territory.
Key Responsibilities
1. Door-to-Door Sales Team Leadership (Seasonal – Approx. 16 Weeks)
The Territory Manager will oversee the performance and logistics of the territory’s residential sales teams.
Responsibilities include:
- Coordinating with GSB Corporate Sales Director (Sean Smith)
- Running daily morning sales meetings with sales representatives
- Monitoring and recording daily sales performance metrics
- Managing team schedules and territory assignments
- Supporting recruiting and onboarding of seasonal sales representatives
- Ensuring sales teams are properly equipped and deployed in assigned neighborhoods
- Maintaining accountability and morale within the sales team
2. Route Coordination & Quality Control
The Territory Manager will work with corporate operations to establish efficient service routes and maintain service quality standards.
Responsibilities include:
- Coordinating with GSB Corporate Operations to design efficient service routes
- Monitoring route performance and making adjustments as needed
- Conducting random service quality spot checks in the field
- Monitoring feedback from customer satisfaction surveys (text/email)
- Addressing service issues quickly to ensure strong customer retention
- Maintaining high standards for reliability and customer experience
3. Truck & Equipment Setup / Maintenance
The Territory Manager is responsible for ensuring all trucks and equipment are ready for daily operations.
Morning Responsibilities
- Confirm all trucks are operational
- Ensure water tanks are filled and systems are functioning properly
- Check pressure washing systems, hoses, pumps, and equipment
Evening Responsibilities
- Ensure proper grey water disposal according to company procedures
- Confirm trucks return without mechanical issues
- Review driver reports for any operational concerns
Additional Responsibilities:
- Schedule necessary equipment maintenance
- Coordinate with GSB Corporate for backup trucks during service periods
- Maintain equipment readiness and cleanliness
4. Driver Scheduling & Personnel Coordination
The Territory Manager oversees daily driver operations and scheduling.
Responsibilities include:
- Managing weekly driver schedules
- Coordinating time-off requests and sick coverage
- Ensuring trucks are properly staffed each day
- Maintaining driver accountability and performance standards
- Supporting hiring and training as the territory expands
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