What are the responsibilities and job description for the Resident Services Associate position at Garden Plaza of Greenbriar Cove?
Role Description:
">Job Tasks:
">Job Tasks:
- Answer phone calls and respond to inquiries from residents, visitors, and staff.
- Manage resident maintenance requests and enter them into the TELs system.
- Oversee guest room reservations, charges, and payments accurately.
- Maintain lists, such as the resident directory, door check sheets, associate phone list, and call-in sheets.
- Communicate with the sales team to handle inquiry calls efficiently.
- Enjoy serving seniors and demonstrating empathy towards their needs.
- Excellent customer service and hospitality skills are essential.
- Good telephone etiquette and effective communication skills are required.
- Demonstrate trustworthiness and dependability in your work.
