What are the responsibilities and job description for the Front Desk Associate position at Garden Place Suites Hotel?
Front Desk Agent – Gateway Studio Suites
Gateway Studio Suites is seeking a friendly, dependable, and customer-focused Front Desk Agent to join our team. As the first point of contact for our guests, you'll play a key role in creating exceptional experiences and helping us maintain outstanding guest reviews.
Responsibilities:
- Welcome guests with a warm, professional attitude
- Check guests in and out efficiently
- Answer phones and assist with reservations
- Respond to guest questions and resolve concerns promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance
- Keep the front desk and lobby clean and organized
- Follow hotel policies and provide outstanding customer service
Qualifications:
- Excellent customer service and communication skills
- Reliable, punctual, and professional
- Basic computer skills
- Hotel or front desk experience preferred, but not required
- Ability to work flexible shifts, including weekends and holidays
Why Join Gateway Studio Suites?
We take pride in providing outstanding hospitality and creating a welcoming environment for both our guests and our team. If you enjoy helping people and thrive in a fast-paced environment, we'd love to hear from you!
Pay: $15.00 - $16.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $15 - $16