Banquet Houseman

The Garden City Hotel is a luxurious, independent hotel that has established a reputation as Long Island’s leading hotel since 1974. With 125 years’ worth of history it continues the tradition of elegance, sophistication, and superior service over time. Its mission is to innovate, elevate and dominate the hospitality industry. We believe in treating each other with respect and dignity, honoring the commitments of ourselves and our team, living up to the reputation and delivering uniquely warm and genuine service from greeting to farewell to every guest, every day. The Garden City Hotel features timeless elegance with modern-day comforts. The property showcases renovated guest rooms along with luxurious suites, first-class culinary backed by Celebrity Chef David Burke, and an array of banquet halls. In order to best serve our guests we have a portfolio of elegant facilities.

Our property also boasts Red Salt Room, King Bar, The Rose Room Underground Lounge and The Patio Bar, all inspired by Chef David Burke. Located in the heart of Garden City, the Hotel is a stone’s throw away from Manhattan, only 15 miles by car or 45 minutes by Long Island Railroad.

We pride ourselves on our meticulous attention to detail and relentless drive towards success. Our team is looking for a Hospitality Professionals to help us revitalize and reinforce the standards that historically makes us one of the best in the business.. The Garden City Hotel seeks out individuals with similar values of enthusiasm, integrity, dedication, reliability, loyalty, honesty, good judgement and cooperation.

We currently have a career opportunity available for a Banquet Houseman.

Summary: The Banquet Houseman is the primary individual responsible for setting up, breaking down and maintaining event spaces.  Your main job will be to ensure that each room is set and maintained per specifications outlined on the banquet event order and the provided diagrams.  As a luxury brand, we strive to deliver above our guests expectations and create a memorable moment for our guests whenever possible.

Essential responsibilities:  

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of equipment.  Use equipment only as intended.
• Anticipate guest needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Be familiar with hotel services / features to respond to guests inquiries accurately
• Resolve guest complaints, ensuring guest’s satisfaction.
• Maintain positive guest relations at all times.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas, including  Housemen carts
• Ability to determine a banquet or meeting set up by reading a BEO or looking at a diagram
• Set event spaces with tables, chairs, stages, linens and dance floors
• Maintain complete knowledge of:
• Daily Scheduled group functions, times, locations, and amount of people and specified requirements
• Location of all hotel function space and room name
• Maintain and beautify event spaces & equipment by:
• sweeping, vacuuming front of the house banquet space, mopping dance floors, de-gumming carpets and tables
• cleaning mirrors and glass, chandeliers & wall sconces, polishing woodwork 
• cleaning banquet chairs, bars, buffet tables and podiums
• repairing banquet tables, chairs, stages to the extant directed by management
• maintain organization of banquet storage areas
• caring for and properly storing banquet linen
• Assist clients & Management with the transportation of event supplies throughout the hotel including the breakdown and disposal of boxes and event trash
• Refresh event spaces as directed by management or BEO details
• Periodically maintain dance floors & carpets using restorative/cleaning chemicals and equipment

 Required Skills and Abilities:

• Perform job functions with attention to detail, speed and accuracy.
• Prioritize and organize.
• Compute basic mathematical calculations that include addition, subtraction, multiplication and division.
• Be a clear thinker, remaining calm and resolving problems using good judgement.
• Follow directions thoroughly.
• Work cohesively with co-workers as part of a team.
• Work with minimal supervision.

 Qualifications:

Education and Experience 

Required:  

• Fluency in English both verbal and written.

Preferred: 

• 1 year experience as a banquet or convention set up houseman or related field or skill set.
• Knowledge of proper lifting, cleaning techniques and chemical handling, requirements and use of equipment.
• High school graduate.

 Work Environment: Entire Hotel and peripheral grounds

Physical Demands:

• Exert physical effort in transporting up to 50 pounds without assistance
• Ability to move efficiently while carrying, pushing , pulling banquet equipment for at least 8 hours
• Working under pressure and with deadlines
• Working under variable noise levels and low light conditions. Working outdoors/indoors.
• Use of common chemical agents and equipment for cleaning

Benefits:

• Medical, Dental & Vision
• 401K Retirement Plan
• Short Term and Long Term Disability
• Vacation and PTO days
• Company Paid Life Insurance

Thank you for your interest in working with us.

Pay: $17.00/hour. Full-time/Part-time.

EOE/M/F/D/V