Business Development/Office Manager

The Office Manager will be responsible for various tasks to include, but not be limited to:

· Administrative Duties and Customer Relationships:

· Answer office telephone with appropriate greeting

· Return customer phone calls, inquiries, and product related inquiries

· Schedule appointments for consultations, estimates, installations, and repairs and coordinate such appointments with sales and installation team

· Project Management:

· Manage post-installation follow-ups and warranty matters

· Coordinate project calendars, installer availability, and material orders to optimize workflow

· Track project milestones, deadlines, and budgets

· Update customer relationship management (CRM) systems

· In-Office Operations:

· Design and utilize electronic and manual filing systems for retention, protection, retrieval, transfer, and disposal of records

· Track inventory, initiate and order supplies

· Track shipments and provide proactive notifications of shipping delays and deliveries.

· Receive and accept shipments

· Marketing, Networking and Trade Show Events

· Maintain social media pages and answer inquires

· Attend and participate in local networking events on behalf of Garage Experts.

· Attend home and trade show events to help market the business.

· Monitor and manage vendor relationships

· Bookkeeping:

· Prepare and send invoices and sales receipts

· Manage client payments and maintain thorough financial records.

· Prepare and process employee payroll

· Maintain QuickBooks and bank record reconciliation

· Equipment and Vehicle Maintenance:

· Schedule equipment repair and replacement

· Schedule vehicle maintenance and repairs

· Maintain log of trusted vendors and suppliers for easy reference

· Must be able to take direction well, learn from training / coaching and practice critical thinking.

· Should be respectful and courteous when working with customers and coworkers.

· Should maintain a neat personal appearance.

· Able to read and comprehend installation manuals (available in English).

· Good understanding of office management and marketing principles

· Demonstrable ability to multi-task and adhere to deadlines

· Well-organized with a customer-oriented approach

· Ability to learn computer software and online applications (CRM tools, Dropbox, QuickBooks Online, etc.)

· Skilled in Microsoft Word, Microsoft Power point and Microsoft Excel

· Must be able to pass a criminal background screening and drug test.

· Must have valid driver’s license and reliable transportation to drive to appointment sites or supplier locations.

· Must be authorized to work in the United States.

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• Health savings account
• Paid time off
• Retirement plan

Work Location: In person

Salary : $45,000 - $60,000