What are the responsibilities and job description for the Office Administrator position at Garage Door Squad?
Job Title: Part-Time Office Administrator
Position Overview
Garage Door Squad is seeking a reliable, organized, and detail-oriented Office Administrator to support daily business operations in our Neenah office. This part-time role is ideal for someone who enjoys a mix of administrative tasks, customer interaction, and teamwork. The right candidate will help ensure smooth office operations, assist with scheduling, billing, and communication, and contribute to the overall efficiency of the business.
Key ResponsibilitiesGeneral Office Operations
- Greet and assist walk-in customers and visitors with professionalism and a friendly attitude
- Answer and direct phone calls, voicemails, and text messages to the appropriate team members
- Monitor individual and shared inboxes and ensure timely responses
- Manage incoming and outgoing mail and packages
- Maintain a clean, organized office environment and ensure common areas are stocked and presentable
- Restock the office fridge and office supplies as needed
Billing, Payments, and Collections
- Prepare and send customer invoices accurately and promptly
- Process and record incoming check payments
- Manage billing for key accounts
- Assist with collections and follow-up on outstanding balances
Scheduling & Documentation
- Schedule estimates, installations, and service appointments
- Review and log gas receipts and vehicle inspection forms
- Assist with document creation and recordkeeping
- Review and confirm acknowledgements, orders, and deliveries
- Manage item and warranty return documentation
- Order and track marketing materials as needed
Team & Owner Support
- Provide administrative support to the owner and leadership team
- Assist team members with office needs or task follow-ups
- Help improve operational efficiency and maintain organized systems
- Contribute to a positive, team-oriented work environment
Qualifications
- Strong organizational skills and attention to detail
- Excellent communication and customer service abilities
- Proficient with computers, email, and basic office software
- Ability to multitask and prioritize in a fast-paced environment
- Reliable, professional, and adaptable attitude
Schedule & Compensation
- Part-time position: approximately 25 - 30 hours a week. Flexible scheduling options are available.
- Possible full time hour availability in the future
- Competitive hourly pay based on experience
- Availability for afternoons and early evenings
About Garage Door Specialists
Garage Door Squad is a locally owned company providing expert garage door installation, service, and repair across the Fox Valley and surrounding areas. Our team takes pride in delivering superior customer service, timely communication, and quality workmanship with every job. We pride ourselves on providing excellence to our customers. If you believe in this, we could be a great fit for you!
Job Type: Part-time
Pay: $16.00 - $20.00 per hour
Work Location: In person
Salary : $16 - $20