Overhead Door Technician

Build a Career, Not Just a Job

Overhead Door Company of Fort Smith™ is the authorized Overhead Door™ distributor for the River Valley and surrounding areas — and one of two divisions of Garage & Glass of Arkansas, LLC, alongside our Architectural Glass & Metals division. We're growing, and we're looking for people who want to grow with us. We install and service commercial and residential overhead doors, gates, and dock equipment across Western and Northwest Arkansas as well as Eastern Oklahoma. We believe in creating careers, not just jobs: we invest in training, certifications, and advancement for technicians who bring a strong work ethic and a problem-solver's mindset.

Already working in the trade and wondering if there's something better out there? There is. If you're mechanically inclined, take pride in quality work, and want to be part of a team that's building something — we want to talk to you.

Position Summary

The Overhead Door Technician installs, services, and repairs commercial and residential overhead door systems, gates, and dock equipment. This role is hands-on and field-based, working from a company vehicle on job sites across our territory. From time to time, you may also assist our Architectural Glass & Metals division with glazing work, though overhead doors will remain your primary focus.

Overhead door experience is preferred but not required — we will train the right candidate. What we can't train is attitude, reliability, and the drive to figure things out.

Essential Duties & Responsibilities

• Install commercial and residential overhead doors and operators, including sectional doors, rolling steel doors, and high-speed doors.
• Install and service gates, gate operators, dock levelers, dock seals, and related dock equipment.
• Diagnose mechanical and electrical issues with door, gate, and operator systems.
• Repair or replace springs, cables, rollers, hinges, tracks, panels, operators, and hardware.
• Perform preventive maintenance inspections and routine service under our planned maintenance programs.
• Read blueprints, work orders, and manufacturer installation instructions.
• Ensure installations meet manufacturer specifications and applicable building codes.
• Operate power tools, hand tools, and lift equipment safely.
• Maintain company vehicle, tools, and equipment in clean, working order.
• Complete service tickets, inspection reports, and job documentation accurately in our field software.
• Communicate professionally with customers regarding repairs, recommendations, and follow-up work.
• Follow all OSHA safety standards and company safety policies; participate in safety meetings and required training.
• Assist other technicians — including occasional glazing support for our glass division — as workload demands.
• Perform other duties as assigned.

Qualifications

• Overhead door, gate, dock equipment, or construction trade experience preferred — but not required. We train.
• Mechanical aptitude and electrical troubleshooting ability; experience with electronics, low-voltage controls, or operators is a strong plus.
• Demonstrated problem-solving skills — the ability to assess a situation in the field and work it to a solution.
• High school diploma or GED preferred.
• Ability to safely lift 75–100 pounds.
• Valid driver's license with an acceptable driving record.
• Ability to work independently and as part of a team.
• Strong customer service and communication skills.
• Ability to pass Drug Tests

Knowledge, Skills & Abilities

• Mechanical aptitude and electrical/electronics troubleshooting
• Reading measuring tapes, blueprints, and shop drawings
• Safe operation of power tools and lift equipment
• Time management and jobsite organization
• Problem-solving under real-world field conditions
• Professional appearance and demeanor

Physical Requirements

• Frequently lift up to 75 lbs.; occasionally up to 100 lbs. with assistance.
• Climb ladders, Use Lifts, and work at heights.
• Stand, kneel, bend, crouch, and crawl for extended periods.
• Work indoors and outdoors in varying weather conditions.
• Use hands and arms continuously throughout the workday.

Work Environment

• Residential and commercial job sites across the River Valley, Fort Smith, and Eastern Oklahoma.
• Exposure to heat, cold, dust, noise, and moving mechanical equipment.
• Occasional overtime and after-hours emergency service may be required.

Preferred (But Not Required) Qualifications

• OSHA 10 or OSHA 30 certification
• Forklift and aerial lift certification (or ability to obtain — we'll get you certified)
• CPR/First Aid certification
• Experience operating skid steers, telehandlers, or material lifts

What Success Looks Like

• A strong safety record — every job, every day.
• High-quality workmanship with minimal callbacks.
• Reliability and punctuality your teammates can count on.
• A positive, team-oriented attitude.
• Professional communication with customers and coworkers.
• Representing Garage & Glass of Arkansas with pride, on-site and off.

Pay: $15.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Company truck
• Dental insurance
• Fuel card
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Vision insurance

Work Location: In person

Salary : $15 - $30